Research administrators must understand who they are and what they do. A metaphor for the research administrator's identity and service mission is proposed: "custodian of the corporate conscience and culture." The role of this administrator is viewed as part of the entire process of learning for the development of generalizable knowledge…

The tremendous impact of technological change on human workers, coupled with declining resources in many college and university information technology programs, can create an emotionally and physically harmful environment for employees. They can also present an important opportunity for positively changing cognitive behavior and increasing…

This article argues that, while college and university programming for leadership development may depend initially on the creativity of a few supporters, such programming should also be positioned in a unit within the institution that has the resources and support to nurture it over the long term. (MSE)

An organizational development and quality enhancement effort at the University of Cincinnati (Ohio) incorporating characteristics of several popular quality management systems has produced unanticipated benefits in the administrative services and information technologies division: downsizing was less drastic than anticipated; innovative financing…

Management processes and problems are examined in a variety of student affairs contexts. This book (1) proposes a theoretical framework for the analysis of management functions in colleges and universities, (2) studies the practice of management in several different student affairs contexts to uncover current practices, issues, problems, and…

Factors in effective research program administration are discussed, and administrators are urged to focus on understanding and supporting what's important, and subordinating all other organizational functions to that; using good managerial skills (effective planning, organization, staffing, delegation of duties, control, creativity, and positive…

Both centralized and decentralized college or university development programs have advantages, depending on the nature and needs of the institution. Changing program structure may have consequences that reach far beyond fund-raising details. A survey of 10 institutions revealed some common characteristics and many hybrid forms of organization.…

Discusses the role of the chief information officer (CIO) of a college or university, including such issues as: addressing institutional goals and mission; administrating organization and climate for leadership; accepting responsibility; cooperating; communicating information technology's role in the institution; understanding the role of funding;…

Five tactics used by the University of Massachusetts to make alumni operations effective with minimal cost include assuring the campus administration's commitment to alumni club programming, training chapter volunteers on campus and through regional visits, controlling mailing costs, planning events in a cost-effective manner, and deciding whether…

In moving Syracuse University (New York) administrative computing applications from mainframe to a client/server environment, challenges have come not from technological transition but from changes in the ways both information systems are organized and clients work. Cultural initiatives were necessary, including organizational restructuring,…

Interviews with 51 librarians and 40 computer-center administrators at smaller colleges found that they face similar challenges in providing services and seeking economies but are uneasy about formal structural changes that bring their operations closer together. Reasons for their concern and implications for college administration are discussed,…

Outlines an eight-step approach to launching an integrated college or university marketing/fund-raising program: finding a visionary campus leader; getting presidential support; assembling a three-tier marketing structure; considering new ways of defining quality; developing a marketing "blueprint"; selling the program on campus; embracing…

College and university fund-raising programs that combine some characteristics of centralization and some of decentralization can be very successful and also pose unique administrative challenges, as illustrated in the experiences of a number of diverse institutions. Collaboration and clear communication are keys to effective administration. (MSE)

The University of Denver (Colorado) reduced workers' compensation losses 97 percent in 1990-91 by developing a master safety plan, sponsoring safety training, managing medical costs, providing modified duty for injured employees, screening applicants, orienting new employees, investigating claims thoroughly, performing life-safety audits, and…

The University of California at Los Angeles has implemented an innovative computing system based on radical postaudit and distributed security concepts. Rather than automate standard manual processes, the university decided to eliminate all preapproval processes and decentralize access controls. Results include significant cost savings, faster…