From the perspective of role theory and its attendant construct role strain, we examine open-ended survey responses to an online survey from 47 program coordinators at a R1 university conducted during the 2021-2022 academic year. Results suggest that beyond the era-specific challenges posed by the COVID-19 pandemic and satisfactions realized from…

When instruction shifted online as a result of COVID-19 in March 2020, Educational Effectiveness staff considered how best to serve our institution with available resources, skills, and services, while maintaining ongoing assessment. Administration of program-level assessment activities, such as overseeing the completion of program reviews,…

This article identifies the value and practices of agile management in business and higher education and provides a possible agile management framework for universities to utilize while trying to navigate developing international exchange and dual degree program opportunities during the COVID-19 pandemic. The framework relies upon agile management…

While students are the center of dual enrollment programs, high school counseling professionals, often called guidance counselors, and college/university administrators are vital to the success of these programs. High school guidance counselors coordinate schedules and ensure student awareness, registration, and participation in the program.…

This guide is intended to help community college leaders understand the costs involved in implementing guided pathways reforms and develop plans for funding and sustaining them. It is based on research at six institutions that have implemented large-scale changes based on the guided pathways model, which focuses on supporting students to enter and…