Problems associated with managerialism are well established in Higher Education. Driven by pressures of funding cuts, league tables and the associated competitive environment, Higher Education followed other public sector bodies in adopting Lean Management principles. While there is scepticism about Lean Management because it is seen as an…

Possible changes in U.S. Postal Service rates and services, resulting from a planned restructuring, are discussed. College administrators are encouraged to review mail class use, available discounts, and even the design and quantity of materials mailed out. (MSE)

To manage enrollments, today's colleges and universities must incorporate marketing strategies and organizational changes that until now have generally been used only by business and other private sector professionals. (MSE)

The most critical challenge for higher education institutions in the near future will be to develop capacity for change, remove constraints to rapid response, remove unnecessary processes and administrative structures, question existing premises and arrangements, and challenge, excite, and empower all members of the academic community. (MSE)

Strategic planning models seek order in a disorderly world. However, chaos science offers a language of concepts to discern deeper patterns in organizational life that appears out of control. Many of these concepts apply to higher education institutions. Interpretation of chaos theory principles suggests five tools for making high-leverage change…

Advancements in information technology have caused many colleges and universities to reconsider the organization of the units providing information services. Ranging from joint planning exercises to full vertical mergers, changes in organizational structure are powerful tools administrators can use to integrate and effectively manage information…

This article argues that, while college and university programming for leadership development may depend initially on the creativity of a few supporters, such programming should also be positioned in a unit within the institution that has the resources and support to nurture it over the long term. (MSE)

In July 1993, DePaul University integrated its information technology and service functions under a new division of University Planning and Information Technology, consolidating formerly fragmented services to achieve a unified direction for information technology closely aligned with university goals. This case study discusses the framework,…

In moving Syracuse University (New York) administrative computing applications from mainframe to a client/server environment, challenges have come not from technological transition but from changes in the ways both information systems are organized and clients work. Cultural initiatives were necessary, including organizational restructuring,…

Strategies at several private and public colleges and universities to support advancing information technology are described. Trends include distributed computing, database connectivity, and increased computer use in teaching. Common instructional concerns include facilitating use of technology and developing "supertech" classrooms.…

An institutionwide strategic planning effort at Central Michigan University, in response to a need for rapid and significant changes in its information technology infrastructure, is outlined. The effort resulted in a matrix governance structure for information technology that acknowledges the value of both distributed support and a strong central…

This report provides a history of the North American Association of Summer Sessions (NAASS), founded in 1964 to bring together the deans and directors of American, Canadian, and Mexican university summer programming. The report examines the circumstances leading to the association's founding, its early development, and major programs and…

At Brigham Young University, the admissions office organized its staff in teams and built a computer software system to support the teams. An improved worker sense of responsibility and increased emphasis on human factors resulted in dramatically increased productivity as measured by number of admissions applications processed and completed.…

The James Madison University (Virginia) experience in implementing the "Student Learning Imperative" is described. Challenges to be met in creating programs, services, and curricula focused on learning and a strong sense of intentionality are discussed including circumstances for change; compatibility of project and community values;…

The trend toward outside contracting of college and university services is examined, and issues involved in the decision to do so are discussed. The experience of one university in outsourcing its printing services shop is offered as illustration of how this approach can resolve several administrative issues: cost, quality and extent of services,…