Problems associated with managerialism are well established in Higher Education. Driven by pressures of funding cuts, league tables and the associated competitive environment, Higher Education followed other public sector bodies in adopting Lean Management principles. While there is scepticism about Lean Management because it is seen as an…

Five suggestions are made for moving the college public relations program toward more personal communication: (1) study the communication successes and strategies of others; (2) reassess current communication methods; (3) begin building a small-scale constituency-relations program; (4) establish a contact database; and (5) put the best principles…

The administrative structure of the physics department in a major European technical university is described, particularly with regard to the organization of teaching and research functions. The department is subdivided into an institute of theoretical physics and several institutes of experimental physics, with a more important subdivision into…

Large, flashy college fund drives may be falling out of favor with alumni and friends of the institution. Advancement professionals recount their experiences and suggest ways to adapt campaigns to new needs and environments. Inherent problems with large campaigns are enumerated, and the importance of clear communication to audiences on and off…

An informal survey of college editors via electronic mail (e-mail) found that many felt inter- and intrainstitutional e-mail was an efficient method of communication but also elicited some concerns. Some respondents noted it did not replace face-to-face communication; flaming and overload were also noted as negatives of e-mail. (MSE)

The University of Delaware developed an intelligent mail server to provide easy, inexpensive access to institutional information for faculty, staff, and students on any node, machine, or operating system on the campuswide computing network. Security concerns have been addressed. The small investment has returned immediate benefits. (MSE)

Research on university marketing structures suggests environments without unique market segments result in circular, multi-layered structures; marketing autonomy is directly related to resource control; communication and cooperation among organizational layers is inversely related to resource control; number of autonomous organizational layers is…

San Joaquin Delta Community College has created a graphic, electronic office environment called "Virtual Desk" to operate on employees' desktops. It is a front end to the computer network depicting a desk on which are mounted a calculator, spreadsheet, notepad, calendar, word processor, electronic mail, and file drawers and bookshelves.…

The University of Miami (Florida) information resources department developed and instituted a program of "jump level leadership" in 1989 to open communication between all hierarchical levels. Results include free flow of ideas within the department, organizational changes, and happier, more effective employees. Successes, problems, and…

Four basic models of the organization of college and university communications offices are described: advancement, news bureau model, agency, and marketing models. Pros and cons of each are discussed, and the structure of this function at the Virginia Polytechnic Institute and State University (Virginia Tech) is presented as an ideal…

Presents and answers a series of questions about how the college or university development office can prepare for economic uncertainty or downturn, including insulating the major gift operations from economic decline, communicating with the administration, budget cutting, communicating with donors, helping donors cope with financial losses, and…

Factors in effective research program administration are discussed, and administrators are urged to focus on understanding and supporting what's important, and subordinating all other organizational functions to that; using good managerial skills (effective planning, organization, staffing, delegation of duties, control, creativity, and positive…

Both centralized and decentralized college or university development programs have advantages, depending on the nature and needs of the institution. Changing program structure may have consequences that reach far beyond fund-raising details. A survey of 10 institutions revealed some common characteristics and many hybrid forms of organization.…

The departure or death of an important college or school fund raiser can threaten campaign morale and momentum. The experiences of development programs in such situations illustrate a variety of strategies for management, including good record keeping and institutional communication, teamwork, assuming business as usual, having two people in…

College and university fund-raising programs that combine some characteristics of centralization and some of decentralization can be very successful and also pose unique administrative challenges, as illustrated in the experiences of a number of diverse institutions. Collaboration and clear communication are keys to effective administration. (MSE)