The purpose of this study was to analyze organizational learning and the facilitating factors and critical elements for development of post-secondary distance education and online degree programs at three universities in Hawaii: University of Hawaii at Hilo (public), Hawaii Pacific University and Chaminade University (both private). The researcher…

This publication describes a meeting of the Association of Commonwealth Universities (ACU) and the Commonwealth Higher Education Support Scheme (CHESS) to design an agenda to facilitate the advancement of women administrators in Commonwealth universities, to further use of their skills in contributing to university development, and to increasing…

Reviewing the status and ideology of continuing education, patterns of administration and program development, faculty attitudes and behavior, and financing problems it is concluded that imaginative, low cost programs, integration with the faculty, meeting student needs, and improved relations with the community are needed to promote continuing…

The process used by Eastern Washington University's business school in formulating and implementing a comprehensive five-year development plan is described. (MSE)

Total Quality Management (TQM) is defined and described, and its application in higher education institutions is discussed. The paper examines: TQM origins, salient features, importance of organizational leadership and commitment, use of strategic planning, customer orientation, the notion of continuous improvement, assessment of progress, and…

Colleges and universities, it is suggested, can enhance their effectiveness by adopting a systems approach to organizing, planning, decision-making, and evaluating. A decentralized, participative model that emphasizes systematic planning and management by objectives is presented. (Author/MLW)

Leaders at Voorhees College (South Carolina), a small historically black institution with limited finances, have used ingenuity and hard work to develop a campus computer system. Despite lack of faculty and staff sophistication in computer use, the college is gradually improving computer resources and faculty computing skills, and enterprising…

Elements that the University of Akron, Furman University, and Wichita State University believe to be essential for mounting a successful program for change are identified: definition of institutional mission, top administrative support, leadership development, comprehensive change programs, emphasis on communication and process, and merging of…

Key elements of public relations that may apply to the university research environment and lead to greater financial support for research activities are outlined, and examples from the private sector are used to explore the relationships between public relations, organizational growth, and financial stability. Practical suggestions are offered for…

This five-part paper provides an overview of the use of quality circles as a participative management technique in community colleges. Section I offers an introduction to the technique, reviewing the history of quality circles from their development in Japan in the early 1960s to their introduction in American higher education in the early 1980s.…

The purpose of this paper is to explore the role of the student affairs administrator as a decision maker in the development and budgets within the organizational system of the university. A basic premise for the model at Temple University is that the role of the administrator is a key factor in solving those conflicts arising from human elements…

A conceptual framework for strategic planning for information technology in colleges and universities is offered. The approach focuses on outcomes of the use of technology, especially for improving individual and organizational performance, rather than the technologies themselves. Three domains of technology are considered: infrastructure,…

The purpose of the planning process at Catonsville Community College (CCC) in Maryland is to improve communication and decision making within the organization, to capitalize on the diverse talents and skills of the faculty and staff, and to use the limited resources of the college in ways that best fulfill the institution's mission. The five major…

Articles in this sourcebook discuss six strategic areas of community college management: external relations, internal communication and working relationships, financial resources development and allocation, program and service development, staff development, and strategic planning. First, "Strategic Management in the Community College,"…

Bloomfield's declaration of financial exigency, Chapter XI bankruptcy reorganization, and shift to a primary emphasis on recruiting nontraditional students enabled it to survive and emerge from its status as an invisible institution. (MSE)