The article is devoted to testing the research hypothesis: project management increases the efficiency of managerial decision-making in educational institutions. The authors studied the theoretical and methodological foundations of effective management of educational projects, which confirmed the theoretical possibility of substantiating the…

This study addresses the applicability of generative artificial intelligence (GenAI) within the administrative learner support services at Anadolu University Open Education System, a giga university with more than one million learners in Türkiye. The study reveals the performance differences between a rule-based chatbot and different GenAI-based…

The purpose of this research study was to explore the process, implementation, and impact of a business intelligence (BI) strategic system at Lone Star College--Tomball Campus (LSC-T), Texas, to determine the effectiveness of BI on community college decision-making. This research study (a) explored the process of implementing a new BI strategic…

Women-only leadership development programmes are vital for reducing the global gender gap in senior management; however, research on their impact is limited. This study explores the effect of a transformational women's leadership development programme on self-confidence among female academics in a South African higher education institution. A…

Literature has suggested that mentorship is one of the most influential components of career advancement. However, for Black women in higher education administrative roles, mentorship also serves to garner community and support. This research study focuses on the lived experiences of Black women administrators in higher education institutions, the…

The February 2023 60-Second Survey was conducted as part of AACRAO's ongoing search for insights into various administrative-support aspects of undergraduate-class scheduling. It was intended for individuals at institutions in the United States familiar with the practices and policies associated with building an undergraduate-class schedule and…

Mid-level administrators occupy a complex position within higher education institutions, a role defined by "middleness" (Gleeson & Shain, 1999, p. 488), which characterizes their place in institutional hierarchies between superiors and subordinates. Mid-level administrators often feel isolated since they cannot be seen as having…

Due to the radical changes and complexities within academic institutions, leadership development addressed to academic leaders in the digital age has become more critical. In the available literature, the outcome assessment of leadership development and its related factors have not been evaluated rigorously. The current study investigated the…

This study explores the employee retention strategies implemented by administrators in educational institutions, focusing on Immaculate Conception College of Balayan, Inc. The qualitative case study involved 10 participants, including administrators and employees selected based on stable tenure and appropriate qualifications. Through face-to-face…

This action research dissertation explores the role of coaching in fostering people's development within the administrative services of a small research-intensive public university. The study explores how coaching influences employee attitudes, self-efficacy, personal and professional growth, productivity, and overall organizational effectiveness.…

This study focuses on the factors that impact on assessment of student satisfaction with the quality of training services at the College of Commerce in the period from 2014 to 2019. A survey questionnaire was sent to 249 student respondents. The survey period was from April 2019 to the end of May 2019. The research results show that there are 7…

Research on perceptions of critical tacit knowledge retention in business is prevalent; however, minimal research has been conducted on participant perceptions of this loss specifically within higher education due to unintentional siloing. The problem addressed in this study was that high employee turnover in higher education may result in the…

Informed policies must be created to support teachers' capacity for research and their involvement in it. The Mentoring Program for Research Capacity Building of Young Researchers of Regional Higher Education Institutions of the Republic of Kazakhstan was established in order to meet this requirement. The present research aimed to investigate the…

According to the National Center for Education Statistics, 125,485 Black women earned a bachelor's degree in 2019 in comparison to 70,909 in 1999. As the number of Black women on college campuses have increased, the number of Black women in senior leadership roles have remained stagnant. It is important for higher education institutions to find…

The purpose of this qualitative study was to examine the perceptions of community college administrators in Mississippi regarding the early college high schools located on their campuses. While the ECHS model has become prominent in several states, Mississippi's efforts to implement the model have yet to be fully examined. Six administrators from…