In 2021, the Research and Planning Group for California Community Colleges (the RP Group) conducted a survey of institutional research, planning, and effectiveness (IRPE) offices in the California Community Colleges (CCC) system. The purpose of this survey was to: (1) Identify key research and planning priorities and activities of the IRPE…

In 2019, the Research and Planning Group for California Community Colleges (RP Group) conducted a survey of institutional research, planning, and effectiveness (IRPE) offices in the California Community College system. The purpose of this survey was to: (1) Identify key research and planning priorities and activities of the IRPE offices; (2)…

This article seeks to establish what impact external quality assessment had on universities in Estonia between 1997 and 2009. It is based on a study of the analysis of experts' reports of curricula accreditation and interviews with university and programme managers, undertaken between 2007 and 2009. The study included an analysis of 12 curricula…

This qualitative study identified the best practices utilized by community colleges to achieve systemic and cultural agreement in support of the integration of institutional effectiveness measures (key performance indicators) to inform decision making. In addition, the study identifies the relevant motives, organizational structure, and processes…

Using results from the Collegiate Learning Assessment (CLA) administered at Central Connecticut State University, a public Carnegie master's-larger programs university in the Northeast, this study demonstrates time on spent on the test, student motivation, and to a lesser extent the local institutional administration procedures represent…

Over the past few decades, deterioration in student achievement has provoked a pervasive public sentiment that American institutions are failing to meet the needs and expectations of society. The growing public demand for transparency and accountability has fueled the integration of state-mandated learning outcomes assessment into the standards…

Integrating institutional research, outcomes assessment, program review, strategic planning, and accreditation can be a powerful means of creating a culture of evidence-based decision making and continuous improvement. This study examined how this "integrated" model is organized in practice, how such offices began, why this approach was chosen,…

Evaluative statements from alumni have legitimacy with both internal and external stakeholders. Thus, alumni studies can provide valuable evidence of institutional effectiveness and lend themselves to both locally designed and commercial survey instruments for data collection. Under ideal conditions, the results of alumni studies equip faculty and…

Strategic planning is complex (Dodd, 2004), and when managed well, it requires deliberate incorporation of evidenced-based data and the collaboration of key stakeholders. Thus, it is essential that the planning process includes the integration of data that are collected regularly and that both internal and external professional partners have the…

Higher Education Institutes (HEIs) worldwide are investing significant resources in strategic planning and self-evaluation programs to improve institutional performance and to meet external stakeholder demands. Little empirical evidence exists however which demonstrates that these programs are effective in leading to improvements in institutional…

A survey of 23 college and university coordinators who conduct assessment activities and report findings in connection with Tennessee's 15-year performance funding initiative reveals strengths and weaknesses associated with 10 indicators of institutional performance. Reasons for the program's longevity, designed to serve accountability and…

This report discusses the use of performance indicators (PIs) in higher education, focusing on definitions, frameworks, examples, and implications for universities. It notes that demands for accountability have led to intense interest in university performance measures, and that early indicators simply described the university or the system and…

Institutional self-study is an appropriate method for determining quality and demonstrating accountability which can lead to academic and administrative excellence. With a trend toward state and federal government involvement in higher education, colleges will do well to conduct internal program assessments in order to maintain control. A…

A study was conducted to examine the application of quality standards developed by the International Standards Organization (ISO) to colleges in England and Wales. The British Standards Institution (BSI) has applied these standards to service industries, thus providing a framework for case studies in colleges. Six colleges in England and Wales…

The strengths and weaknesses of the traditional external quality controls exerted by government and accrediting bodies to monitor colleges and universities are examined, along with the importance of institutional self-regulation. Government involvement in American higher education is traced historically, showing that until recently the oversight…