This action research dissertation explores the role of coaching in fostering people's development within the administrative services of a small research-intensive public university. The study explores how coaching influences employee attitudes, self-efficacy, personal and professional growth, productivity, and overall organizational effectiveness.…

This qualitative study identified the best practices utilized by community colleges to achieve systemic and cultural agreement in support of the integration of institutional effectiveness measures (key performance indicators) to inform decision making. In addition, the study identifies the relevant motives, organizational structure, and processes…