This study addresses the applicability of generative artificial intelligence (GenAI) within the administrative learner support services at Anadolu University Open Education System, a giga university with more than one million learners in Türkiye. The study reveals the performance differences between a rule-based chatbot and different GenAI-based…

The article is devoted to testing the research hypothesis: project management increases the efficiency of managerial decision-making in educational institutions. The authors studied the theoretical and methodological foundations of effective management of educational projects, which confirmed the theoretical possibility of substantiating the…

This action research dissertation explores the role of coaching in fostering people's development within the administrative services of a small research-intensive public university. The study explores how coaching influences employee attitudes, self-efficacy, personal and professional growth, productivity, and overall organizational effectiveness.…

Research on perceptions of critical tacit knowledge retention in business is prevalent; however, minimal research has been conducted on participant perceptions of this loss specifically within higher education due to unintentional siloing. The problem addressed in this study was that high employee turnover in higher education may result in the…

Prior to the passing of California Assembly Bill 20 (AB20) and the implementation of the California Model Agreement (CMA) in 2015, the proposal and award process for the California public university systems and the state of California was slow-moving, administratively burdensome, and inconsistent in contracting for research, training, and public…

Using the case study of HSE University (Russian Federation), this article will focus on how professional development programmes can be used by universities to ensure transformations and achieve their goals. It will focus on the administrative (professional services) staff and how universities can develop and leverage their potential in order to…

This study analyses the theoretical cost-savings that might flow from a merger of three of Western Australia's five universities. The results of the study show that an amalgamation would not only reduce costs of operation, but also improve non-current asset use and accountability. Combination reporting also allows the key stakeholders to appraise…

This article seeks to establish what impact external quality assessment had on universities in Estonia between 1997 and 2009. It is based on a study of the analysis of experts' reports of curricula accreditation and interviews with university and programme managers, undertaken between 2007 and 2009. The study included an analysis of 12 curricula…

Purpose: This article aims to discuss the contradiction between signing an agreement to work for sustainable universities and the lack of practical commitment in one case, namely at Aalborg University (AAU). Focus is placed both on the University's core processes such as education, research and outreach; on the necessary inputs and outputs related…

The study was undertaken with the objective of assessing groups influence on management style as related to University governance with University of Agriculture, Makurdi as a case study from academic staff perspective. The management style of the Vice Chancellor of the University of Agriculture, Makurdi between the period September 3, 1996 to…

Online learning is a complex undertaking that holds great potential as a teaching and learning mode that public colleges and universities may strategically employ to achieve broad institutional priorities and contribute to the attainment of national goals. The Association of Public and Land-grant Universities- (APLU) Sloan National Commission on…

Based on survey data from 70 universities, this study concludes that differences in the organizational structure of development offices have no significant effect on fund-raising efficiency. However, because decentralized offices may be able to expand their activities more rapidly than centralized programs, decentralization may facilitate overall…

The idea of an entrepreneurial university caught on fast after the American sociologist Burton R. Clark published his books on entrepreneurship in universities ("Creating Entrepreneurial Universities," 1998; "Sustaining Changes in Universities," 2004). Inspired by the alluring of the notion of an entrepreneurial university, and…

To develop a set of effective performance indicators, three campuses of Texas A&M University collaborated: a large research university, a historically black institution, and an urban campus undergoing major changes. Evolution of the project and the strategies used to develop core indicators while addressing the different institutional missions…

To address the rise in tobacco use among college students, several national health organizations, including the American College Health Association,recommend that colleges enact smoking bans in and around all campus buildings, including student housing, and prohibit the sale, advertisement, and promotion of tobacco products on campus. Key…