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Peer reviewedSeagren, Alan T.; Miller, Gary A. – New Directions for Institutional Research, 1987
Measurement of the effectiveness and efficiency of college business affairs offices demands attention at all times and must deal with the institution's specific needs and considerations. Alternative approaches to data collection and interpretation are available, but all should focus on cost, confidentiality, user satisfaction, and service…
Descriptors: Ancillary School Services, College Administration, Evaluation Criteria, Evaluation Methods
Jenny, Hans J. – Business Officer, 1996
Total cost management, an innovation useful in higher education, is best implemented in the institution's support services. Total cost management is the practice of analyzing and improving an institution's financial and qualitative performance when producing a particular product or service, paying attention to the complete work process and all…
Descriptors: Ancillary School Services, Budgeting, College Administration, Costs
DePaoli, Marilyn M.; And Others – 1983
Stanford University's use of a risk assessment methodology to improve the management of systems development projects is discussed. After examining the concepts of hazard, peril, and risk as they relate to the system development process, three ways to assess risk are covered: size, structure, and technology. The overall objective for Stanford…
Descriptors: College Administration, Computer Oriented Programs, Decision Making, Fund Raising
Ellison, Nolen M.; Eadie, Douglas C. – 1978
Cuyahoga Community College's three-phase Institutional Development Program (IDP) was established in January, 1975, to provide systematic and uniform college-wide planning and management procedures. This report first discusses the social forces which led the college to undertake the IDP; identifies the long-range planning, governance, and…
Descriptors: Budgeting, Centralization, College Administration, College Planning
