The increasing use of the CAS standards as a comprehensive assessment approach in divisions of student affairs necessitates a more in-depth understanding of how the CAS standards are being implemented in these settings. In response to increasing calls for improvement, accountability and professionalism in student affairs (Bresciani, 2006; Cooper…

Presents and assesses a unique cocurricular training program for student personnel graduate students preparing to enter into higher education administration. The FACTS (Future Administrators Cultural Training Seminars) program was designed to supplement the students' classroom learning with practical insights into the nuances of working with…

The role of the chief student affairs officer (CSAO) has become paramount to the stability of colleges and universities. Since the CSAO typically determines the direction and framework for the student affairs program, the purpose of this study was to identify CSAOs' levels of agreement on the Council for the Advancement of Standards (CAS) for…

Explores the importance of leadership, vision, purpose, organizational culture, motivation, and change as aspects of organizational life that Total Quality Management (TQM) does not adequately address. Offers the concept of learning organizations as a preferable approach, arguing that this method is a needed element in the leadership and…

During the 1982-83 school year, a quality/performance circles system model was implemented at Lakeshore Technical Institute (LTI) to promote greater participation by staff in decision making and problem solving. All management staff at the college (N=45) were invited to participate in the process, and 39 volunteered. Non-management staff (N=240)…