Explores the assessment and improvement of educational programs and administrative services at metropolitan colleges and universities through the primary academic unit the department. Discusses the development of intended student outcomes and administrative objectives; also identifies issues related to implementing assessment at the department…

A team leadership program for academic administration was undertaken at the University of Akron under Kellogg Foundation Funding. A screened sample of 108 persons was admitted to training, which consisted of role analysis, education in the structure and function of the university and higher education in general, team building, analysis of…

Substantial changes made in the college of education of the University of Tulsa, an urban private university, in the wake of declining enrollment and general questioning of institutional mission are chronicled, including the elimination of all but three programs and development of certification components in two areas. (MSE)

Development of community outreach partnership centers (COPCs) requires adaptations in the university environment. Institutions must reexamine and reinterpret the roles and responsibilities of faculty, design of the undergraduate curriculum, structures of the university that create the capacity to support and sustain different working relationships…

To develop a set of effective performance indicators, three campuses of Texas A&M University collaborated: a large research university, a historically black institution, and an urban campus undergoing major changes. Evolution of the project and the strategies used to develop core indicators while addressing the different institutional missions…