The article is devoted to testing the research hypothesis: project management increases the efficiency of managerial decision-making in educational institutions. The authors studied the theoretical and methodological foundations of effective management of educational projects, which confirmed the theoretical possibility of substantiating the…

In 2015, the American Association of Community Colleges (AACC) announced the AACC Pathways Project, a national initiative designed to support a cohort of community colleges to implement and scale whole-college guided pathways reforms. Thirty community colleges from 17 states were selected for the project and embraced the challenge of redesigning…

As the higher education market becomes both more competitive and fragmented (as well as controlled through uncertain and changing regulatory regimes), and as those whom the higher education market serves become more discerning as consumers who apply proven customer behaviors within the market, universities must re-evaluate their internal…

Strategic planning has become increasingly important for setting the direction of firms and developing contingency plans for things like pandemics. It is also very important for institutions of higher education where strategic planning can be part of operating an academic unit, regional accreditation, and programmatic accreditation. However, the…

The purpose of this research study was to explore the process, implementation, and impact of a business intelligence (BI) strategic system at Lone Star College--Tomball Campus (LSC-T), Texas, to determine the effectiveness of BI on community college decision-making. This research study (a) explored the process of implementing a new BI strategic…

The paper examines how external stakeholders conceptualise university social responsibility (USR) and their perceptions about how universities implement USR in practice. A total of 18 external stakeholders from eight universities were interviewed. The results indicated that there was no shared and common conceptualization of USR and that USR was…

This qualitative descriptive study sought to form a foundation for emergency response plan research. The intent was to gather descriptive descriptions from higher education administrators regarding how they communicated and implemented emergency response plans adjusted over the past decade due to the Presidential Preparedness Directive 8. Concern…

Higher education institutions (HEIs) are encountering numerous challenges in today's era of globalization and internationalization. Among these challenges, digital transformation stands out as one of the most demanding, as it involves using ICT to transform business processes. The successful implementation of such systems and related services…

This qualitative meta-synthesis sought to identify and uncover the challenges that Higher Education Institutions experience when implementing and maintaining a succession management program. Through a blended-theory approach, the theoretical framework combined Human Capital Theory (Schultz, 1961), Transformational Leadership Theory (Downton,…

The E-learning market is becoming more and more popular in the world. This is evidenced by the increased budget allocations for e-learning programs, the growing prevalence of e-learning in various markets all over the world and new trends in modern technology and tools. The study aims to evaluate the readiness of university management and students…

This study attempts to understand the perception of a specific group of stakeholders, front-line staff, by their response to the communication received during an enterprise resource system (ERP) implementation process. This study also aims to identify how communications contributed to resistance or acceptance of the enterprise system once the ERP…

Purpose: The purpose of this study is to analyse the role of line management in promoting Diversity, Equity and Inclusion (DEI) in Higher Education Institutions (HEIs). Transformational leadership (TL) promotes DEI, and autocratic leadership curbs it. Design/methodology/approach: The research approach is deductive from existing literature followed…

Guided Pathways is a systemic reform movement focused on increasing community college completion rates and student achievement (Bailey et al., 2015b). Within the California community college (CCC) System, every college is implementing Guided Pathways, and the California Community College Chancellor's Office (CCCCO) continues to use this framework…

In 2022, just over half of higher education institutions surveyed by the American Council on Education (ACE) reported having a Senior International Officer (SIO), described as an administrator who manages overall internationalization activities. The SIO, along with the president of an institution, has been identified as the most important catalyst…

The University of Louisville guided the development of community engagement plans by its academic and administrative units to strengthen their ability to assess and improve their partnership, outreach, and engaged scholarship with community partners. Using a common template, each unit developed a process for engaging with the community, building…