Strategic planning has become increasingly important for setting the direction of firms and developing contingency plans for things like pandemics. It is also very important for institutions of higher education where strategic planning can be part of operating an academic unit, regional accreditation, and programmatic accreditation. However, the…

This study investigated how open and distance learning (ODL) reform was managed within the Institute of Extramural Studies (IEMS), at the National University of Lesotho (NUL). The reform was introduced during the 2017/18 academic year with first-year programmes in three departments: (a) Adult Education; (b) Business and Management Development; and…

Purpose: This article aims to explore the implications of means-ends decoupling at the state level for the implementation of the global model of the research university by the deans and department heads. Means-ends decoupling at the state level implies that the policies and practices of the state are disconnected from its core goal of creating…

City University London committed in 2009 to make Moodle the Virtual Learning Environment (VLE) at the core of a new Strategic Learning Environment (SLE) comprised of VLE, externally facing website and related systems such as video streaming and virtual classrooms. Previously, the WebCT VLE had been separate from most of the other systems at the…

"Assessment on college campuses has a sordid history, and it is fairly simple to find someone with a traumatic tale to tell. It is wise to respect that that reputation is deserved." "How do you modify the inner workings and culture of a massive institution with minimal resources and even less authority (other than GE course…

A web-based formula-driven tool has been developed for the purpose of performing two distinct academic department budgeting functions: allocation funding to the department, and budget management by the department. The tool's major features are discussed and its uses demonstrated. The tool's advantages are presented. (Contains 10 figures.)

The rapid introduction of a faculty evaluation program at the University of Liverpool is described, addressing such issues as the consultation and negotiation involved in getting the program accepted, the changing role of the department head, and the program's part in the institution's overall academic plan. (Author/MSE)

A project to promote role change for department heads in South African universities is discussed. Unique characteristics of universities in Southern Africa are also identified, including the fact that department heads have only limited decentralized authority over issues such as admission, personnel policy, and finances. Project goals were as…

The planning and implementation of a computerized management information system at a fictional small college is described. Nine key points are made regarding department involvement, centralization, gradual program implementation, lowering costs, system documentation, and upper-level administrative support. (MSE)

As a CIO leading an IT department through change and reorganization, the author developed the Enterprise Compass--a four-point guide to reaching goals and focusing achievement. The Enterprise Compass directs staff to look forward to future accomplishment, back for performance assessments, across campus for better understanding of practical working…

Task modulation is being examined as a means for improved utilization of human resources and greater flexibility within departments of Quebec universities. In this paper (written in French), a definition for this concept is proposed, the literature is reviewed, and prerequisite and other conditions critical to successful implementation are…

This monograph describes how to design cash incentive programs in higher education as a way to help employees achieve their best productivity and as the most cost-effective way to communicate and stimulate the work behaviors that the institution values. Including a mentoring role as part of recognition of model departments or model managers not…

An analytic system for colleges that involves student flow calculation, an historical curriculum matrix, and departmental workload forecasts is examined. The conceptual base, uses of the data, technical issues, and implementation are covered. The student flow calculation uses enrollment trends to develop the probability of a student with a given…

Virtually every academic department in an institute of higher education requires Web presence as a critical component of its information technology strategy. The problem of how to leverage the World Wide Web and build effective and useful departmental Web sites seems to have long been solved. Yet browsing academic Web sites from around the world…

Problems, issues, and options related to the design and implementation phase of an academic program review process are considered. Directed toward administrators and other nonexpert participants in program review, the analysis is intended to assist in the decision of what kind of review is needed, how it might be carried out, and how results might…