An in-house media training program can help college faculty feel comfortable with taped and on-camera interviews. Everyone benefits: faculty gain valuable experience; the media and public obtain quick, concise, and clear information; and the campus gets good public relations. Effective programs are carefully designed, realistic, and include…

This paper reports on a proposed project to be undertaken to improve the morale, image, and service of the Bursar's Office at Nova Southeastern University. The project calls for: (1) a brainstorming meeting of the bursar's office staff; (2) bursar's office staff to offer suggestions to improve services; (3) the encouragement of teamwork and…

At George Mason University (Virginia), a consulting firm designed a program to train university administrators to deal with the media effectively. On-camera simulations, followed up with practice sessions in the university's telecommunications department, were an effective method of preparing for difficult media questions. (MSE)

This volume presents 30 conference papers: (1) "Empowering the Workforce to Improve Efficiency and Responsiveness" by Marilyn Lockhart and others; (2) "Teamwork: Leadership Not Pushership" by Polly Pinney; (3) "Training: A Continuing Process" by Thomas F. Vacha; (4) "Presupervisory Training: Less Talk, More…

This Management Information System tool provides an official definition for and enumerates the operational components of each of the 13 functions of Lorain County Community College. These functions are: (1) provide instruction, (2) provide instructional support, (3) facilitate organized research, (4) develop faculty resources, (5) develop…