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Calma, Angelito; Dickson-Deane, Camille – International Journal of Educational Management, 2020
Purpose: This paper explores some management concepts and how applying these concepts from business to higher education can be problematic, let alone incompatible, particularly in relation to measuring quality in higher education. Design/methodology/approach: It provides a conceptual understanding of the literature on quality in the higher…
Descriptors: Educational Quality, Higher Education, College Administration, Commercialization