This study addresses the applicability of generative artificial intelligence (GenAI) within the administrative learner support services at Anadolu University Open Education System, a giga university with more than one million learners in Türkiye. The study reveals the performance differences between a rule-based chatbot and different GenAI-based…

This empirical article offers a practical framework to complement Sandmann's integrated theoretical model for advancing the praxis of engaged scholarship in higher education institutions. The article introduces a newly developed integrated service-learning praxis (ISLP) approach, which served as a research context for constructing the practical…

Students and faculty in higher education increasingly reflect more diverse backgrounds, but this diversity remains rare in many leadership roles. In Leading from the Margins, Mary Dana Hinton celebrates the unique strengths of marginalized individuals, inviting them to embrace their leadership potential and make a difference. Drawing from Hinton's…

Public university governing boards exist to serve the people of their states. It should, therefore, be easy for the public to know what governing bodies are doing. University governance, however, isn't always as transparent as it should be. Often, the public is given little advance notice of when and where meetings will be held and what issues…

African American women in higher education have faced challenges as they have sought to advance to a senior-level position. The literature demonstrates that African American woman has been confronted with racial bias. African American women have been described as too emotional to hold positions of authority or senior-level positions. Some…

Black women experience the world from a more unique perspective than their counterparts, especially as educational leaders at colleges and universities. By exploring the authentic experiences of Black female educational leaders at insituttions of higher education, we understand how their identities shape their leadership practices and interactions…

This article explores the complex academic-administrative role of the associate dean in US higher education administration. Previous research in Australia, UK and USA indicates that these academic middle managers experience significant conflict and ambiguity due to their roles and responsibilities as faculty members and administrators. Victor…

A growing Latinx population within the United States and California has given rise to an increase in Hispanic-Serving Institutions (HSIs) and a proliferation of a new and lesser-known institutional type of HSI, the Hispanic-Serving Research Institution (HSRI). With HSRIs historically being identified as predominantly white institutions (PWI) and…

Leisure education is an important part of community development as well as citizen engagement, and can be offered through a wide-range of providers. Community colleges have historically played an important role in offering these programs, yet little documentation has reported how they are operated or structured. The purpose for conducting the…

The objective of this research was to interview other program directors and department chairs about their challenges and the strategies they used to overcome issues encountered while preparing for the program accreditation. The primary purpose of this research qualitative phenomenological study was to explore program directors' and department…

The purpose of this qualitative descriptive study was to explore how women of color college leaders born in the U.S. describe the influence of resiliency in overcoming challenges in their career. It was not known how women of color college leaders born in the U.S. describe the influence of resiliency in overcoming challenges in their career. The…

Leadership in higher can influence the structurally embedding of educational technologies in higher education institutions. However, HEIs are complex pluralistic organizational environments with loosely coupled systems, diffused power and goal ambiguity which makes governance of educational innovations a wicked problem in which they have to…

Scholars have long debated an idealised conceptualisation of academic advising practice, while higher education administrators have shaped their own vision for its practice on college campuses, resulting in widespread ambiguity regarding its purpose and function. This study investigated how 181 chief academic officers at two year and four year…

This study focused on the allocation decisions that college and university leaders make with potentially transformational donations and their associated decision-making processes. A gift was defined as potentially transformational if it was: 1) unrestricted and 2) exceeded 25% of an organization's annual revenues or existing endowment. These types…

This qualitative study was premised on the affirmed belief of the researcher that many individuals who aspire to serve in leadership roles across various educational organizations are often unaware as to the core/foundational responsibilities and associated actions for creating and sustaining an environment that is conducive to effective strategic…