This chapter provides an overview of the growth among Hispanic serving institutions (HSIs) and discusses the use of assessment as a key strategy for understanding institutional capacity for serving Latinx college students. Frameworks for understanding campus climate and examining college outcomes among Latinx students are explored, along with…

A supportive campus culture is critical to institutionalizing civic engagement and instilling the principles of active citizenship. This chapter explores a model that quantitatively measures the impact of the campus environment on civic engagement outcomes.

The community college environment is complex and dynamic, requiring constant monitoring. To ensure that workforce education, a core component of community colleges' missions, remains aligned with colleges' environments, responsive to employers' needs, suited to students' interests and abilities, and current in content and technology, it is…

Numerous studies have found that minority students do experience insensitive if not discriminatory behavior on college campuses, and students who experience such behavior report lower levels of social integration and institutional commitment. However, there are at least two limitations to much of the campus climate literature. First, virtually all…

This article describes a mixed-methods approach to integrating the methodological tools of social network analysis and qualitative research to explore intersectionality as it pertains to faculty experiences in institutional contexts. These research strategies, employed at the individual and aggregate levels, can be useful tools as institutions aim…

This article highlights the utility of disaggregating qualitative research and assessment data on Asian American college students. Given the complexity of and diversity within the Asian American population, scholars have begun to underscore the importance of disaggregating data in the empirical examination of Asian Americans, but most of those…

Although there is agreement that graduating students should be able to function effectively in an increasingly diverse society, there is reasonable difference of opinion regarding how that goal should be accomplished and how progress should be measured. The most pervasive and appealing conventional wisdom is that positive attitudes and behaviors…

Assessing student attainment in the major field of study is increasingly important to employers and accrediting bodies alike. Construction and manufacturing firms do not like engineers who design faulty bridges and airplanes. Marketing firms want to hire students who understand the difference between a niche market and a global market. School…

Despite their apparent popularity among those seeking degrees and credentials, today's colleges and universities face several interrelated public criticisms and concerns. When these competing concerns about student success, productivity, cost, and educational effectiveness all collide at the campus level, they create an array of campus tensions…

A diverse society has created a diverse education system, which in turn requires diverse and complex mechanisms of quality control. The diversity and complexity of the industrial, service, and knowledge-based economy, with its vast variety of occupations and dynamic labor markets, heavily influences the curricular structures and academic profiles…

Developing a rational scanning process that reaches a balance between what is needed and what is possible within the limitations of an institution's resources is discussed. The different kinds of scanning, which kind to use at each stage of the process, and why are described. (MLW)

Ethnographic auditing combines concepts of ethnography, evaluation, and traditional auditing to evaluate university management. It is another tool in the institutional researcher's repertoire that enables the researcher to interpret cultural aspects of the organization to facilitate its academic mission. (MSE)

College faculty live and work in four cultures: that of the academic profession, the discipline, the academy as an organization, and the institution type. Each of these influences how they function in the organization. Colleges should recognize and build on the sometimes conflicting cultures. (Author/MSE)

Understanding the climate and culture of the campus is essential to improving organizational effectiveness. Institutional researchers will be influenced increasingly by research in this area, by improving their awareness, defining important dimensions of the institutional culture, establishing benchmarks for future reference, actively undertaking…

Five issues that emerge in institutional research when studying diversity on campus are identified: (1) the researcher is part of the change process; (2) in framing research questions, focus on the institution; (3) combining qualitative and quantitative methods can provide greater insight; (4) diversity touches all institutional elements and…