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Al-Din, Hesham Moustafa Kamal; Abouzid, Mohamed Mahmoud – Journal of Education and Practice, 2016
This study aimed to identify the implementing degree of Total Quality Management (TQM) principals by Academic Departmental Heads (ADH) at the Najran University from faculty members' perspectives. It also aimed to determine significant differences between the average estimate of sample section of faculty members about the implementing degree of TQM…
Descriptors: Foreign Countries, Total Quality Management, Program Implementation, Department Heads
Freed, Jann E.; And Others – 1994
A national survey of higher education institutions that have adopted Total Quality Management sought to document their implementation, principles, and results. The study developed and pre-tested a questionnaire which was then sent to 408 institutions. With a reminder post-card and a second mailing the total response rate was 67 percent or 168…
Descriptors: Administrators, College Administration, College Faculty, Colleges

Horine, Julie E.; Hailey, William A. – Innovative Higher Education, 1995
A survey of 160 colleges and universities at various stages of total quality management implementation found 5 key challenges to successful implementation: changes in organizational culture, obtaining senior leadership commitment, gaining faculty support, finding implementation time in already busy schedules, and cost and time required for staff…
Descriptors: Administrator Attitudes, College Administration, College Faculty, Higher Education
Haas, T.; Holkeboer, R. – 1993
This paper discusses strategic planning for quality in higher education and provides specific examples of institutions working to adopt strategic quality planning. In particular the paper looks at institutions adopting the Continuous Quality Improvement (CQI) principles. A section on early lessons notes common obstacles to CQI implementation in…
Descriptors: Administrator Attitudes, Change Strategies, Classroom Techniques, College Administration
Brown, Valerie; Jelfo, Donald T. – 1994
To promote research conducted by faculty, Cuyahoga Community College (CCC), in Ohio, developed the Faculty as Researcher Initiative (FRI). The initial goals of the FRI were to recruit 15 to 18 faculty members from CCC's three campuses to form a research group, assist in the development of research ideas and strategies, and develop a system for…
Descriptors: Action Research, Classroom Research, College Faculty, Community Colleges
Cornesky, Robert A. – 1993
This volume describes Total Quality Management (TQM) in the higher education classroom and guides college faculty in implementing TQM to improve their teaching. Chapter 1 introduces TQM and gives pointers on how to begin implementing it. Chapter 2 describes TQM approaches and principles including the Deming and Crosby approaches, describes the TQM…
Descriptors: Classroom Techniques, College Faculty, College Instruction, Evaluation Methods
Freed, Jann E.; And Others – 1994
This study looked at how Total Quality Management (TQM) is being adopted in institutions of higher education. A questionnaire was developed seeking information on: (1) leadership of the TQM movement and timing of events; (2) the training, educating, and informing of employees; (3) specific areas using TQM and the specific statistical tools being…
Descriptors: Business Education, College Administration, College Faculty, Colleges
Schauerman, Sam; Peachy, Burt – 1993
In spring 1989, a group of 33 administrators, supervisors, faculty, and staff from El Camino College (ECC) in Torrance, California, attended 10 days of training in Total Quality Management (TQM) tools and techniques. The subsequent implementation of TQM at ECC included the following six phases: (1) establishing a Campus Commitment to Excellence…
Descriptors: Change Strategies, College Administration, College Faculty, Community Colleges
Needham, Robbie Lee; And Others – 1992
The three principle elements of Total Quality Management (TQM) are a focus on customers; an attitude of continuous improvement of a system; and the involvement of everyone within an organization. At Delaware County Community College (DCCC) in Media, Pennsylvania, the first phase of implementing TQM focused on educating top management for the…
Descriptors: Administrative Organization, Classroom Techniques, College Administration, College Faculty
Hoffman, Allan M., Ed.; Julius, Daniel J., Ed. – 1995
This book contains 19 papers describing the implementation of Total Quality Management in a variety of higher education settings. Following a Foreword by Peter Likins and a Preface by Daniel J. Julius, the chapter titles and authors are: (1) "TQM: Implications for Higher Education--A Look Back to the Future" (Allan M. Hoffman and Randall…
Descriptors: College Faculty, Community Colleges, Educational Quality, Educational Trends
Schauerman, Sam; And Others – 1993
One of the major tenets of Total Quality Management (TQM) is that organizations need to adopt a strong customer focus. At El Camino College (ECC) in Torrance, California, a matrix was developed to identify and describe ECC's direct and indirect internal and external customers. ECC then applied Quality Function Deployment (QFD), a strategic tool…
Descriptors: College Administration, College Faculty, College Planning, Community Colleges
Lamson, Sharon L.; And Others – 1994
Central Missouri State University instituted a Continuous Process Improvement (CPI) Model based on assessment-as-learning for postsecondary curricular and pedagogical reform. Overall the effort intended to create a paradigm shift from the course credit model to the assessment-as-learning model. The process used the Assessment-as-Learning model…
Descriptors: College Faculty, College Outcomes Assessment, Curriculum Development, Educational Assessment