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How to Apply Service Operations Management Principles to Improve Student Engagement and Satisfaction
Torabi, Elham; Vaziri, Baback; Connolly, Amy J. – Journal of Information Systems Education, 2022
Students complain that technical courses like operations management are boring, dry or unenthralling. If we characterize classroom learning between a student and an instructor as a knowledge-intensive service encounter, then students are a kind of "customer" who must interact with the classroom system and play a key role in their own…
Descriptors: Learner Engagement, Student Satisfaction, Business Administration Education, Administrative Principles
Ralph, Benjamin James; Woschank, Manuel; Pacher, Corina; Murphy, Mariaelena – European Journal of Engineering Education, 2022
While the fourth industrial revolution continues to change manufacturing enterprises all over the world, not all enabling key technologies are taught sufficiently at universities. For this purpose, a new lecture at the Montanuniversität Leoben was designed, teaching students of miscellaneous engineering disciplines, the fundamentals of…
Descriptors: Evidence Based Practice, Engineering Education, Foreign Countries, College Instruction
Abbie P. Wrights; Karen E. Singer-Freeman – Journal on Excellence in College Teaching, 2025
Undergraduates reported the impact of pedagogical practices on their perceived stress. Overall, clustered deadlines, unclear instructions, pop quizzes, high-stakes assignments, and cold calling created the most stress. Policies that allow grade recovery, clear instructions, feeling known by the professor, and flexible deadlines alleviated the most…
Descriptors: Undergraduate Students, Student Attitudes, Student Reaction, College Instruction
Jill M. Swirsky; Susan Geffen; Kathy R. Doody; Pamela Schuetze; Emily F. Coyle; Lisa Timmons; Erica Weisgram – Journal on Excellence in College Teaching, 2025
This study examined the use of popular culture-themed (PCT) courses in higher education. The goal was to define PCT courses operationally as well as qualitatively to explore benefits and challenges associated with teaching these courses. Instructors from a wide range of disciplines who have taught or are currently teaching a PCT course were asked…
Descriptors: Popular Culture, Curriculum Development, Teaching Methods, Educational Benefits
Reimann, Nicola; Fabriz, Sabine; Hansen, Miriam – Journal of Further and Higher Education, 2021
This paper offers reflections on the role of context for teaching development programmes, stimulated by participating in European staff mobility. It is presented in two parts. Part 1 discusses the differences between the national and institutional contexts encountered during a UK-German partnership, as case studies of the varying contexts in which…
Descriptors: Foreign Countries, Context Effect, Faculty Development, College Faculty
Cruz, Laura E.; Grodziak, Eileen M. – Teaching & Learning Inquiry, 2021
This essay considers how the current age of multiple crises is leading to changes in questions we ask of teaching and learning, questions we ask in SoTL, and the role of SoTL scholars.
Descriptors: COVID-19, Pandemics, Higher Education, Educational Research
Steiner, Hillary H.; Hakala, Christopher M. – Teaching & Learning Inquiry, 2021
What does someone embarking on a scholarship of teaching and learning (SoTL) project need to know about how students learn? And how can the SoTL novice reconcile their goals to improve teaching and learning with the vastness of the literature on the science of learning? In this article, we consider the complexity of this literature and its…
Descriptors: Learning, Educational Research, College Instruction, Research and Development
Thomas, M'Balia – LEARNing Landscapes, 2021
This paper examines the everyday creativity embedded within authentic classroom assessments. While not all authentic assessments are necessarily creative (i.e., novel, innovative, and contextually appropriate), I demonstrate everyday creativity in two authentic classroom assessments I have adopted in my TESOL courses. In revealing the everyday…
Descriptors: Creativity, Student Evaluation, Performance Based Assessment, Authentic Learning
Knipe, Mallory R. – Journal on Excellence in College Teaching, 2021
Student development of critical consciousness is essential in higher education if we are to promote civic engagement and educate students to be constructive global citizens. Research on consciousness raising reveals that instructors who have done due diligence in developing their own critical consciousness are best equipped to promote its…
Descriptors: Consciousness Raising, College Instruction, College Faculty, Faculty Development
Amanova, Chynar – Distance Learning, 2021
This paper presents a systematic, structured review of research that explicitly underscores teaching/learning aspects of online feminism. Feminist pedagogy was adopted as a theoretical framework in analyzing the content of the articles. This pedagogy acknowledges the diversity of women's experiences and fosters inclusive content delivery in…
Descriptors: Feminism, Teaching Methods, Web Based Instruction, Social Media
Hora, Matthew T.; Lee, Changhee – New Directions for Community Colleges, 2021
Industry experience is widely viewed as an important requirement for community college teachers, as it may provide instructors with insights on how to teach important workplace "soft" skills. In this chapter, we discuss a study exploring this issue and why industry experience alone is insufficient preparation for effective skills-focused…
Descriptors: Soft Skills, Community Colleges, College Faculty, Work Experience
Lauren Esposito – English Journal, 2021
Authentic writing allows students to write for audiences other than the teacher for reasons that matter to them and that lead to changing how an audience thinks, feels, or acts. How can teachers prioritize authentic writing instruction and help students become successful writers? Lauren Esposito does this through improv, an art form that develops…
Descriptors: Theater Arts, Creative Activities, Writing Instruction, Authentic Learning
Evangelisto, Christa – Journal of College Science Teaching, 2023
This qualitative research study aimed to discover what obstacles and supports community college teachers in science, technology, engineering, and mathematics (STEM) face when teaching critical-thinking skills in their courses. The research was conducted using a basic qualitative research design that employed interviews to learn about the…
Descriptors: Barriers, Critical Thinking, STEM Education, Community Colleges
Zeitner, David – International Journal of Education & the Arts, 2023
This article critically reflects on the pedagogical practices I explored, reimagined, and employed while shifting dance improvisation education from face-to-face lessons in a dance studio setting to existing online platforms during the COVID-19 pandemic in 2020 and 2021. Through self-study research as a method of inquiry I analyse my experiences…
Descriptors: Dance Education, Creative Activities, Electronic Learning, COVID-19
Stache, Lara C. – Communication Teacher, 2023
Utilizing popular murder-mystery texts that transcend boundaries of race, class, age, and sex, students apply Toulmin's 1958 concept of claim, data, warrant (Toulmin, S. E. 2003. The uses of argument. Cambridge University Press). Ultimately, students engage in an activity that demonstrates how argumentation plays a role outside of the college…
Descriptors: Teaching Methods, Identification, Persuasive Discourse, Learning Activities