Designed as a policy statement for staff and an orientation document for the new staff member, this manual presents reference service guidelines for user assisted access to the library collections and library instruction. The manual sets forth the purpose, goals, and ethics of reference service; defines categories of users; establishes priorities…

The service policies of the Pratt Institute Library are divided into two categories. The section on access covers constituency, hours of service, circulation of materials, reference and information services, reserve materials, and access to other library collections. The collection development section includes objectives, responsibility,…

Questions related to the expansion of online bibliographic searching at the University of Wisconsin-Stout are examined. A brief review of the literature on why libraries search online is followed by a discussion of the specific situation at Stout where the ERIC data base is the only online service currently used. The variety of online data bases…

Discussions of library resources, services and related activities as well as library materials selection and acquisition are provided for faculty to facilitate and enhance their use of the library. Included in the library resources section are books, periodicals, microforms, and special collections and archives. Instruction in library use,…

Focusing on the resources of an academic library (th University of California at Los Angeles, in this case), this booklet outlines and discusses a plan for conducting library research in preparing a term paper. Beginning with a section on books, in which the card catalogue is explained, the outline continues with sections on periodicals and…

Included in this user's guide to the Jones Microtext Center at Dartmouth College are instructions on how to locate and use items in the microtext collection and descriptions of the center's holdings and other services. The types of microform are defined, and the use of both the card and serials catalogs are explained. These various collections,…

Describes three projects that won 1994 John Cotton Dana Public Relations Awards. The projects used less than $150 of the library budget, had no full-time public relations staff, and relied on volunteers. Guidelines for entering the 1995 awards contest and a list of all 12 winners from 1994 are given in sidebar articles. (KRN)

A solution is offered to the problem of adequately cataloging a pamphlet file without increasing staff workload. A system is described in which material is classified by broad subject headings, themselves arranged alphabetically. This had an additional advantage in that valuable material which does not in itself merit full cataloging can be…

The results of 5 years of study and preparation, these objectives and standards for Pharmacy Library Service and the accompanying planning guide are designed to provide pharmacy college librarians with the tools necessary to plan and evaluate their library services. The objectives and standards which were developed from those published for special…

The job descriptions presented in this document are examples for library directors to use as guidelines in drafting statements to fit their own particular operations. The descriptions cover most of the major work activities performed in libraries, whether they be in public, college, university, or special libraries. The jobs described include…

Suggestions for teaching college students the necessary bibliographic skills are offered to college librarians and faculty members. Focus is on cooperation between faculty and librarians, and skill development that is deliberately built into the curriculum. (JMD)

Discusses the impact of CD-ROM services on reference departments and describes the development of a troubleshooting manual for the Library of Science and Medicine at Rutgers University. The seven steps followed in writing the manual are presented, and it is noted that it has proved to be an effective support for reference and CD-ROM services. (21…

To introduce undergraduate students to the library and to familiarize them with the various indexing systems and reference materials, the University of Michigan has produced this workbook designed specifically for their library. The information and exercises included cover physical layout, the card catalog, the Library of Congress Classification…

The urgent need for scientists, technologists, doctors, and administrators in developing countries has resulted in a rapid expansion in both the size and number of universities. In the daily life of the university, the library plays a major role. This guide is intended to contain sufficient technical information to provide guidance in the…

The New York State Library is conducting two regional pilot programs to provide on-line information services to public, academic, and special library patrons. These procedures and guidelines were written for reference librarians in participating libraries who will act as the intermediaries between their patrons and the search analysts at the State…