With the continued growth and evolution of distance education at many colleges and universities, academic librarians must be prepared to respond to the changing needs of distance users. This article discusses the results of a utilization assessment of distance instructors at five midsized American universities. The results inform libraries about…

Using a mixed-methods approach, the researchers explored the experiences of 108 academic librarians who served as interim library leaders at U.S. institutions of higher education between 2012 and 2017. Statistical analysis showed no associations between gender, type of institution, or degree-granting level with the duration of interim service or…

This study is based on the belief that inquiry-based learning should be made an integral part of any student's learning, especially at university level. To find out the students' perceptions toward library user education, 426 questionnaire surveys have been collected from the Peking University (PKU), China and the University of Tsukuba (UT),…

This paper investigated how libraries can support the transition of first-year international undergraduate students to a large research university. The research explored the students' use of libraries, their use of information to learn, and their academic and information literacy learning needs. The methods were a survey (with 135 responses) and…

This article explores and examines the state of library services through interviewing a small group of directors, associate deans, and associate university librarians of public services and identifying common themes and insightful views on this area of librarianship. The participants respond to the same set of questions that cover topics including…

This study examined determinants of library and information science undergraduate students' first impression with the university library websites. A total enumeration method was used to involve 54 year 4 undergraduate students of Library and Information Science from two selected universities. Undergraduate Students' Determinants of First…

Academic librarians have always played an important role in providing research services and research-skills development to faculty in higher education. But that role is evolving to include the academic librarian as a unique and necessary research partner, practitioner, and participant in collaborative, grant-funded research projects. This article…

In response to strategic and administrative goals, a large R1 public university with 24 campuses developed a programmatic embedded librarian pilot in 2016. This pilot provided high-level embedded librarianship to a growing online education program with learners located domestically and abroad. Embedded teams included librarians at regional…

This report provides university and research library leaders with useful insights on emerging practices and infrastructures in European research information management (RIM), on the current and future role of persistent person and organization identifiers, and, more specifically, on incentives and barriers to adoption in three different national…

Studies about diversity initiatives in academic libraries have primarily focused on large research libraries. But what kinds of diversity work occur at smaller libraries? This study examines the status of diversity initiatives, especially those aimed at students, at national liberal arts college libraries. Results from a survey of library…

Two research questions guided this study: (1) Is there a gap in customer service quality perception between librarians (service providers) and patrons (service beneficiaries)?; and (2) How do patrons perceive the relational service qualities of librarians who staff the reference desk? Quantitative results based on a Likert scale survey showed no…

In a highly competitive academic environment, students are becoming more selective and demanding in their choice of University. Hence, it is essential for educational institutions, particularly privately-owned institutions, to be interested in getting feedback on the quality of their facilities and services. With a focus on four private…

Discovery layers provide a simplified interface for searching library resources. Libraries with limited finances make decisions about retaining indexing and abstracting databases when similar information is available in discovery layers. These decisions should be informed by student success at finding quality information as well as satisfaction…

This study evaluates whether or not community college libraries have in place the characteristics necessary to develop digital branch libraries to meet the expanding and changing needs of their publics. Using Hon and Grunig's (1999) relationship building criteria as a framework, 98 community college library websites were analyzed to determine…

This article describes practical steps taken in the planning of an integrated information literacy instruction linked to a course assignment for community health majors at Kingsborough Community College of the City University of New York. The library sessions integrated the Association of College and Research Libraries Framework for Information…