An overdue policy applicable in most academic libraries is described, including collection security and control, policy formation and approval, power of enforcement, publicity, documentation, notices, and fee schedule. (KP)

With a mission in mind to change the world, one bibliographic corner at a time Christine Schultz, began with a dream of being in charge. In the Fall of 2004, she was promoted to the position of Library Director at a small, private liberal arts college. In this article, she shares how she overcame the challenges of a tight budget, and a building…

The article describes why and how a staff support cabinet and grievance committee was established within the governance structure of the library to promote better communication between the staff, faculty, and administration; to provide a means of input for the support staff; and to advance the welfare of the support staff. (JPF)

Describes the inequities and inefficiencies created by user fees in public libraries and publicly supported academic libraries and agencies. Alternatives to user fees are suggested. (KP)

Discussion of the scheduling procedures of librarians' hours at the reference desk at the Rutherford Humanities and Social Sciences Library, University of Alberta, highlights services provided, the preference table system, and manual scheduling versus computer scheduling. (EJS)

Relates experiences of University of Rochester's main library during complete renovation of the central reference department including the addition of a full-service reference station. Topics covered include planning the reference station, solutions to seven design requirements, increase in staffing and reference questions after one year, and…