Presents the results of a joint effort by Northeast Louisiana University and Southeastern Louisiana University to measure user satisfaction with the services of their libraries. The development of a survey instrument is described, the questionnaires designed for faculty and students are discussed, and the results of the studies are analyzed. (JL)

This study was undertaken at the University of Wisconsin-Madison to ascertain if a relationship exists between the kind and amount of information given for a specific item and the access point selected by the searcher to determine its availability. Data, study questions, and four references are included. (Author/CHC)

Evaluates the validity of using circulation data as the index to the total utilization of a library collection and tests the hypothesis that the proposed mixture of Poisson distributions can describe and predict various use distribution. Seven statistical analysis listings, six algorithms, 20 tables, and 43 references are provided. (Author/RBF)