Narrates experiences at Randolph Macon College Library in instituting an online search service and offers suggestions to those considering starting service. Proposals, equipment, selecting vendors, search aids, training, planning, policy, promotion, population served, uses and effectiveness, impact on workload and interlibrary loan, and records…

Discussion of secondary school library and information skills focuses on a study at East Carolina University that was conducted to determine what library skills first-year college students had. Highlights include instruction on library usage in high school; actual library usage; and identification of standard reference terms. (Contains three…

Describes the dual service philosophy at McGoogan Library, University of Nebraska Medical Center, which includes fee-based online search services and free use of online databases for reference purposes. The position of the American Library Association, viewpoints from the field, and record-keeping and accounting procedures are reviewed. Seven…

Describes the minority internship program at the Bowling Green State University library from the intern's perspective. Highlights include working at various branch libraries as well as a public library; library staff orientation; committee work to promote multiculturalism; and personal assessment of the program. (LRW)

Discusses the research methodologies of humanities scholars and describes a project developed at the University of California at Berkeley that promoted collaboration between reference librarians and humanities faculty to increase faculty awareness of library services and resources. Highlights include new technologies and librarians' integration…

Describes a program developed at the University of California at Santa Barbara library to make students more aware of the diverse population and to support the new ethnic studies curriculum. Topics addressed include library instruction; teamwork and diverse representation; developing library collections; cooperative teaching; and student response.…

Describes how to procure funding for building an electronic information literacy instruction classroom using a program at Niagara County Community College as a case study. Discusses grant funding; meeting student needs; designing effective instruction; and future plans. (Author/LRW)

Describes the library instruction program at the University of California Santa Barbara, which uses a team-teaching method to cope with reduced staff and increased enrollment, collection, and teaching responsibilities. The benefits include a sense of departmental teamwork, improved student library literacy, and faculty and student goodwill. (EAM)

Describes the Library Reference Assistant Program at the State University of New York College at Oswego that was developed to recruit and instruct students of color and nontraditional students in assisting librarians at the reference desk. Topics discussed include financial support; collaboration; costs; and training and evaluation. (Contains…

This study, conducted at Illinois State University library, evaluated the ability of professional librarians to answer reference questions. Evaluations by undergraduate students were scored for accuracy of response and attitude of the librarian to determine the best attitudinal predictor of accuracy scores. The evaluation form is appended. (three…

Reviews the literature on the cost effectiveness of computer-assisted instruction in libraries and describes a case study of the Interactive Media Center at the State University of New York at Albany that shows continuously increasing use. Useful applications of interactive multimedia are described, and suggestions for further research are…