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Harvey, John F.; Lane, Zanier D. – Special Libraries, 1975
The computer search service provided to faculty by the University of New Mexico General Library is described. (PF)
Descriptors: College Faculty, College Libraries, Databases, Information Retrieval

Smith, Sallye Wrye – Special Libraries, 1976
Rectangular Venn diagramming for planning searches and for use as worksheets that can be revised during on-line searching is described. (Author)
Descriptors: College Libraries, Information Retrieval, Library Services, Online Systems

Sampson, Gary S. – Special Libraries, 1978
A model is provided for staffing telephone reference operations which allow for the balancing of staffing requirements and reference delivery standards. Telephone service is assumed, but it should be equally applicable to any reference queuing situation. (Author)
Descriptors: College Libraries, Library Services, Library Standards, Mathematical Models

Seng, Mary – Special Libraries, 1978
Business Administration-Economics Library staff at the University of Texas at Austin evaluated 18,738 reference questions gathered over a three-year period. Steps were taken to reduce the directional and informational questions with the expectation of increasing the number of general reference questions. (Author)
Descriptors: Business Administration, College Libraries, College Students, Content Analysis

Harley, Bruce – Special Libraries, 1994
Provides a description and assessment of the merger of the government publications division and the maps division at the San Diego State University (California) library that was necessitated by budgetary constraints. The impact on patrons is discussed, including reference assistance, arrangement of materials, reference and circulation policies,…
Descriptors: Budgeting, College Libraries, Government Publications, Higher Education