The 24-hour/5-days-per-week (24/5) model at Belk Library & Information Commons has experienced multiple changes since first implemented in 2006. First the library started small, then expanded, then reduced, and finally expanded again. This article tells the story of a library's 24/5 evolution within the assessment cycle framework, describes…

In fall of 2011 the University at Buffalo Libraries circulation department undertook Six Sigma training for the purpose of overhauling its student scheduling process. The department was able to mitigate significant staffing budgetary reductions and resource reallocations and to overcome the unique challenges of scheduling student labor for a…

Describes a project conducted by the Texas Tech University Library to review support staff positions, which led to salary increases, and an upgrade of one-third of the positions. Highlights include six examples of competencies required of support staff; six steps in the review process; and the position description questionnaire appended. (four…

Several factors encouraged the University of Wyoming (UW) Libraries to reexamine traditional interlibrary loan services, including shrinking budgets, rises in journal subscription rates, increasing demands for interlibrary loan services, and lower user tolerance for delays in filling orders. In response the libraries decided to examine the journal…

All of the contributions in this volume, except the last, were presented at a conference sponsored by the Associated Colleges of the Midwest, held in Chicago, April 17-18, 1975. Entitled "Touching Bottom in the Bottomless Pit," the conference was intended to open a national debate on space, growth, and performance problems of…

Chronicles the process of change begun at the Harvard College Library in 1990. Key factors are analyzed, including support from the University Library, Association of Research Libraries, and Council on Library Resources; strong leadership; organizational development; composition of task forces; time frame; concurrent changes; and development of a…

This report of the task force charged with defining and researching the issues related to access and ownership of materials at the University of Arizona library presents 23 short-and long-term recommendations in the following areas: (1) organization, including the establishment of separate staff units for access services and collection management…

The contents of the federal Higher Education Act of 1965 are summarized, with attention to competing interests and policy areas of concern to the California Postsecondary Education Commission. Current provisions and proposed changes are reviewed for: Title I, Continuing Postsecondary Education Program and Planning; Title II, College and Research…