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Brody, Fern E.; And Others – Journal of Academic Librarianship, 1993
Describes an evaluation of a CD-ROM wide-area network at the University of Pittsburgh libraries. Reference staff were interviewed on their use of and satisfaction with the network; student assistants were asked about the type and amount of user assistance they provide; and users were surveyed. Suggestions for future enhancements are offered.…
Descriptors: College Libraries, Computer Networks, Databases, Higher Education
The Design and Implementation of Internet Seminars for Library Users and Staff at McGill University.

Silva, Marcos; Cartwright, Glenn F. – Education for Information, 1993
Describes seminars developed at McGill University library to teach faculty, students, and staff about the Internet. Topics discussed include growth in use of the Internet and other developments that have placed new demands on libraries; course design and objectives; the need for hands-on training; and funding needs for training. (19 references)…
Descriptors: College Libraries, Computer Networks, Course Objectives, Course Organization
Mellendorf, Scott A. – Online, 1994
Describes the automated access and Internet resources menu used by the reference department at Saginaw Valley State University (Michigan) library. Resources selected for the menu, including online catalogs, online databases, Internet access, and miscellaneous resources, are described. The access process, based on PROCOMM Plus software, is…
Descriptors: Access to Information, College Libraries, Computer Networks, Computer Software
Stone, Athena A.; Whitson, Randolph L. – 1991
This review of the evolution of reference services in the library of the University of Tennessee at Chattanooga begins with background information on the university and a brief description of the library's holdings and services. The mission of the library is stated, and it is noted that automation began with internal technical operations in 1983.…
Descriptors: College Libraries, Computer Networks, Computer Software, Databases
Sylvia, Margaret – Microcomputers for Information Management, 1993
Describes one college library's experience with a gateway for dial-in access to its CD-ROM network to increase access to automated index searching for students off-campus. Hardware and software choices are discussed in terms of access, reliability, affordability, and ease of use. Installation problems are discussed, and an appendix lists product…
Descriptors: Access to Information, College Libraries, Computer Networks, Computer Software

Gunning, Kathleen; And Others – Library Hi Tech, 1993
Provides an overview of the IRIS (Intelligent Reference Information System) project at the University of Houston (Texas) libraries; describes CD-ROM database performance tests, user reactions to the CD-ROM network, and a survey of users of an expert system to recommend reference sources; and reports on current activities and future plans.…
Descriptors: Access to Information, College Libraries, Computer Networks, Computer System Design