Libraries have always been poised at the crossroads of access tools and content. Librarians, their personnel, and supporters have worked for generations to create tools to store and utilize content for the benefit of patrons. Libraries house materials and the tools to unlock them; their staffers teach patrons to use the materials and associated…

Since 2004, Buffalo State College's E. H. Butler Library has used the Information Commons (IC) model to assist its 8,500 students with library research and computer applications. Campus Technology Services (CTS) plays a very active role in its IC, with a centrally located Computer Help Desk and a newly created Application Support Desk right in the…

Podcasting is a term derived by combining iPod with broadcasting. During 2006, when the idea of podcasting was still in its infancy, this author [an information systems librarian at the Universal College of Learning (UCOL) in New Zealand] began to consider how this new technology could be used by librarians to provide instructional sessions. She…

This information resources (IR) planning document for Stephen F. Austin State University (Texas) is divided into three main sections corresponding to the organization of IR among three departments. The University Information Systems section contains: an executive summary; introduction/IR vision; external/internal assessment of planning factors and…

Both academic and administrative computing as well as network and communications services for the university are provided and supported by the Computer Services Division. Academic services, administrative services, systems engineering and database administration, communications, networking services, operations, and library technologies are…