This manual describes the methods, procedures, techniques, and activities that were used to produce the Academic Library Survey of 2004 (ALS:2004). This manual is designed to provide guidance and documentation for users of the ALS data. Included in the manual are the following: (1) an overview of the study and its predecessor studies; (2) an…

Ninety-one randomly selected users of the University of Oregon map library were surveyed in a term project to determine user characteristics and opinions, and results were compared with a 1972 survey. Data were collected on user status, fields of study, reasons for use, frequency and time of use, type of materials used, and satisfaction with…

In order to ascertain what data elements should commonly be considered in the development of a meaningful procedure for recording and analyzing library reference transaction data for planning purposes, a comparison was made between the development, use, and results of surveys designed and tested at the University of Nebraska at Omaha (UNO) and the…

This report describes the pilot data collections and post-questionnaire interview activities of the Council on Library Resources (CLR)/Online Computer Library Center (OCLC) Online Public Access Project. The background of the project is briefly described, the purpose and adminstration of the post-questionnaire interviews are outlined, and pilot…

Through utilization of effective sampling procedures, libraries may obtain substantial savings in terms of data collection costs. A theoretical statistical sampling model is presented and two types of random sampling techniques are empirically compared as to their effectiveness in estimating a library usage parameter. Implications are drawn for…

A role analysis study of the Margaret I. King Library reference department focused on organization of role activities, their evaluation by reference staff, and patron satisfaction. Observation, interview, and questionnaire techniques were employed to (1) obtain staff job history and academic training; (2) inventory activities from which a list of…

Three papers based on projects produced in a course entitled Operations Research and Library Management, jointly sponsored by the Department of Mechanical and Industrial Engineering and the Graduate School of Library Science are reported and explained. Topics covered include an assessment of faculty interest in an information retrieval service;…

A general methodology for cost effectiveness analysis was developed and applied to the Colorado State University library loan desk. The cost effectiveness of the existing semi-automated circulation system was compared with that of a fully manual one, based on the existing manual subsystem. Faculty users' time and computer operating costs were…

Reports differences in results for two use studies conducted in a science and engineering library, one using a reshelving methodology, the other requiring users to self-report material use. Differences are reported in terms of high-use periodicals, overall materials use, and use of the entire journal collection. (13 references) (KRN)

More effective use of diminishing resources was needed to provide the best possible services at the University of Guelph (Ontario, Canada) library. This required the improved decision-making processes of a Library Management Information System (LMIS) to provide systematic information analysis. An information flow model was created, and an…