Descriptor
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| Reference Services | 7 |
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Author
| Bonta, Bruce | 1 |
| Cossar, Bruce | 1 |
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| Lopez, Manuel D. | 1 |
| Murphy, Marcy | 1 |
| Smith, Jane B. | 1 |
| Smith, Scott | 1 |
| Spencer, Carol | 1 |
Publication Type
| Reports - Research | 2 |
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Education Level
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Assessments and Surveys
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Peer reviewedCossar, Bruce – RQ, 1973
The results of a two-month study on the costs of interlibrary loans at a small university are presented by using comprehensive tables. (3 references) (DH)
Descriptors: College Libraries, Costs, Interlibrary Loans, Library Expenditures
Peer reviewedLopez, Manuel D. – RQ, 1973
Cost benefit accounting is not being used in academic reference libraries today but administrators are beginning to require quantitative evaluation of services provided. Several systems are described and evaluated. (35 references) (DH)
Descriptors: Accountability, College Libraries, Cost Effectiveness, Evaluation Methods
Spencer, Carol – 1974
In July 1974, at the American Library Association Convention, a symposium on reference measurement was held. The basic premise was that work sampling and random time sampling with self-observation were the best methods of allocating personnel costs of reference services at the Library of the College of Physicians of Philadelphia. First, reasons…
Descriptors: College Libraries, Conferences, Cost Estimates, Librarians
Download full textFriend, Linda; Bonta, Bruce – 1981
Since July 1978 the general reference section of the Pennsylvania State University library has compiled statistical information related to the use of online searching for reference purposes. An evaluation form completed by the librarian for each online reference search recorded such information as search date; status of requestor; printed sources…
Descriptors: College Libraries, Costs, Databases, Higher Education
Smith, Scott; Smith, Jane B. – Online, 1991
Reviews experiences with online searching at the Nazareth College library. Topics discussed include user expectations; actual and perceived search quality; the impact of laser printers; growth in online searching; increases in other reference services; the use of CD-ROM technology; and costs and pricing policies. (LRW)
Descriptors: College Libraries, Computer Printers, Costs, Higher Education
A Regional Survey Helps to Solve the Problem of Identifying and Comparing Library Services to Users.
Murphy, Marcy – 1974
In the fall of 1972, the United States Air Force Academy (USAFA) Library began an internal management survey of its public service reference department (excluding circulation and special collections) with the objectives of streamlining operations and establishing more service points for users. Initial data was called from an earlier user survey.…
Descriptors: College Libraries, Comparative Analysis, Formative Evaluation, Institutional Cooperation
Center for Statistics (ED/OERI), Washington, DC. – 1986
The "College and University Libraries" machine-readable data file (MRDF) is one component of the larger "Higher Education General Information Survey" (HEGIS). It contains data on the characteristics and activities of approximately 3,000 academic libraries associated with most of the institutions of higher education in the…
Descriptors: Academic Libraries, Audiovisual Aids, Books, Clerical Workers
