The College Library Directors' Mentor Program has operated for more than 20 years, during which a substantial portion of the target audience of first-year library directors of small colleges has participated. Through this article, the authors identify the purpose of the program, describe its evolution and current status, and examine the nature of…

This new report details findings from a study OCLC conducted with libraries in mid-2011 to learn about their priorities, initiatives, thoughts on the future of their service points and the sources they use to keep up with developments in the library field. Most community college library staff: (1) Consider licensed e-collections and e-books to be…

Describes the strategies used by the Catalog Instruction Group at the university library which, in less than two months, managed to reverse negative staff attitudes and reach large numbers of library users with information about the combined card and microfiche catalog system. (RAA)

This manual presents the policies and procedures of the Reference Department of Chicago State University's Douglas Library. General information about the reference department's staffing, functions, and services is given in the first section. In the next nine sections information is provided about the following areas: scope and circulation period…

A librarian describes library services available for physically impaired students at Northern Illinois University in DeKalb. Following background information on the university's commitment to disabled students, a discussion is presented on the effects of federal legislation on changes in library facilities; collections; and services for disabled…

Findings of a survey of the level of reference service requested at service points conducted at Virginia Polytechnic Institute and State University indicate that, while 20.5 percent of 14,026 questions recorded fall in the reference category, only 0.7 percent required research by professional librarians. Models of reference desk service and…

This document addresses the advantages and disadvantages of a required bibliographic instruction program at Millikin University, Decatur, Illinois. Issues addressed include: the public relations efforts; the planning and implementation of the program; the staff requirements; and the impact on library operations and services. Course requirements,…

In support of the stated goals and objectives of Lane Community College (LCC) in Oregon, the college library is developing a unified program of library and media resources and services. The purpose of the program is to enhance instruction and learning in a manner consistent with the philosophy and curriculum of the college. The goals of the…

One in a series of reports on public service studies by academic libraries that are being administered by the Office of Management Studies (OMS) of the Association of Research Libraries (ARL), this report on the self study of the Michigan State University Libraries includes a brief description of the overall project and an executive summary of the…

Describes a survey of student patrons of a Nigerian academic library that sought to assess user needs and examine student attitudes toward the library. Findings discussed include prior library experience, effectiveness of library orientation programs, actual use of the library, student relationships with library staff, and student reactions to…

Describes an evaluation project in which King's College Library acted as a test site for the OCLC version of ERIC on CD-ROM. The description covers the provision of equipment, software, accompanying literature, and assessment questionnaires, as well as characteristics of the system and search facilities. Results discussed include user reaction and…

Describes a study conducted at the University at Albany, State University of New York, to identify reasons for library users failing to locate items in the online catalog. An analysis of interlibrary loan requests for items owned by the library is described, and implications for library instruction and staffing are suggested. (eight references)…

A STUDY WAS UNDERTAKEN TO OBTAIN AND COMPILE INFORMATION FROM INSTITUTIONS WHICH HAVE DEVELOPED TRAINING PROGRAMS FOR LIBRARY TECHNICIANS. THE COMPILATION, IN REPORT FORM, WAS INTENDED FOR ADMINISTRATORS WHO PLAN TO START LIBRARY TRAINING PROGRAMS, AND FOR STUDENTS, VOCATIONAL COUNSELORS, AND POTENTIAL EMPLOYERS WHO LACK INFORMATION ABOUT EXISTING…

Describes the development at Indiana State University of a SuperCatalog, a computerized library catalog that provides access to both library holdings and locally loaded commercial databases, including ERIC and Wilson indexes. Software is discussed; the impact on staff, users, interlibrary loan, and library instruction is examined; and future…

This library instruction statement is designed to help the Northern Illinois University (NIU) Libraries meet the information needs of the students, faculty, and community. Objectives designed to reflect the general goals of the NIU library instruction program include increasing university and community awareness of the library as an educational,…