In fall of 2011 the University at Buffalo Libraries circulation department undertook Six Sigma training for the purpose of overhauling its student scheduling process. The department was able to mitigate significant staffing budgetary reductions and resource reallocations and to overcome the unique challenges of scheduling student labor for a…

"Research Library Issues" ("RLI") focuses on current and emerging topics that are strategically important to research libraries. The articles explore issues, share information, pose critical questions, and provide examples. This issue includes the following articles: (1) ARL Library Budgets after the Great Recession, 2011-13…

The current formula for staffing libraries and resource centers in Virginia public institutions of higher learning was examined by a subcommittee of library directors. Questionnaires were mailed to relevant institutions to collect information regarding: (1) input variables; (2) staffing needs as perceived by the directors of the institutions; and…

Zero Based Staffing/Services (ZBS/S)--a management tool designed to portray the relationship between the people or staff of an agency and the services they perform--was used in this study to inventory library services and staffing at the Central State University Library and provide a long-range planning analysis for library and university…

In the spring of 1973, a study was conducted of the interlibrary lending (ILL) process at the California State University and Colleges (CSUC) libraries. Twelve of the 19 CSUC campuses were involved in the study--four in northern California and eight in southern California, the latter already experimenting with telefacsimile interlibrary loan…

Organizational change and technological developments have impacted community college library staffing. Every job description at every level requires some degree of computer expertise. Many libraries have developed new computer-related positions, while other libraries have incorporated these responsibilities into existing staff positions.…

This collection of papers is based on projects done in conjunction with a senior level/graduate course, "Applications of Operations Research Techniques in Systems Engineering." These seven papers describe research studies which utilized user surveys and/or statistical methods to analyze various library operations. The papers are…

This report summarizes the detailed case study of the organization and staffing of the research libraries of Columbia University. The study examines present patterns and recommends how the resources of 35 operating libraries ought better be arranged and deployed to fulfill their important roles. As a case study, the conclusions and recommendations…

As research libraries have grown, a trend has developed to recruit specialists to support the administrative and technical functions of the library. Business, planning, automation, personnel, and facilities specialists are among those currently employed. Libraries which utilize such specialists experience significant gains in flexibility to…

This case study of the libraries at Columbia University analyzes the libraries against the backdrop of contemporary trends in higher education. New management styles and approaches to the utilization of professional personnel are recommended. The report presents detailed suggestions for implementing the change recommendations. (KB)