Since 1970, quality assurance, or outcomes assessment, has provided guidance for improving pedagogy, curricula and student support programmes in the US. But evidence that student learning has improved remains elusive. Large-scale long-term studies are needed to demonstrate the effects of outcomes assessment on learning.

Profiles the general education assessment movement on colleges/universities, identifying as benefits improvements in curricula, instructional strategies, and educational quality. Describes efforts to assess and describe fully student learning experiences. Notes gains in institutional community/identity, renewed curricular meaning and purpose, and…

Since its establishment with a 1986 grant from the Fund for the Improvement of Postsecondary Education, the Assessment Resource Center (ARC) at the University of Tennessee has worked with state coordinating boards, other institutions involved in assessment leadership, institutions seeking guidance, and participants in conferences and seminars…

A study was done of the possible uses of Total Quality Management (TQM) for enhancing the quality and use of college outcomes assessment in postsecondary institutions in Tennessee. The study involved six meetings of a consortium of assessment coordinators in Tennessee over 3 years, and graduate and employer questionnaire development. Researchers…

A survey of 23 college and university coordinators who conduct assessment activities and report findings in connection with Tennessee's 15-year performance funding initiative reveals strengths and weaknesses associated with 10 indicators of institutional performance. Reasons for the program's longevity, designed to serve accountability and…

This book applies the "Principles of Good Practice for Assessing Student Learning" developed by the American Association for Higher Education (AAHE) to 82 case examples of assessment strategies being implemented at American institutions of higher education. Part 1 presents 10 chapters each covering one of the nine AAHE principles (and an…

This report describes a project undertaken at the University of Tennessee, Knoxville (UTK) between January 1, 1982 and March 31, 1984, which was designed to increase the use in program assessment and in program improvement of information derived from measures of: (1) student achievement in general education; (2) student achievement in the major…

Outlines ten principles important for the successful practice of outcomes assessment, based on the experience of a variety of institutions. Notes several salient barriers to success (lack of faculty support, changes in institutional leadership and circumstances, limitations in assessment tools and methods, insufficient student involvement,…

This paper describes and critiques a 1989 employer/alumni study conducted by the University of Tennessee at Knoxville (UTK) and four other state postsecondary institutions. The study was designed to: (1) develop a questionnaire to tap opinion about graduates' preparation and a method of administration that could be used by both 2- and 4-year…

This booklet opens with a list of the features that society now demands from higher education and then describes approaches to assessing the community college mission. Twenty-first century expectations for higher education are being shaped by: (1) a change in focus from teaching to learning; (2) the need to base credentials on demonstrated…

This five-part volume presents a comprehensive collection of 24 accounts of campus assessment practices by the individuals who developed and implemented them. Part 1 presents the stories of five institutions in which assessment has effected a marked change in the way faculty and staff do their work. Part 2 describes some of the broad approaches to…