Technology can change higher education by empowering students to make an impact on the world as undergraduates. Done systematically, this would allow institutions to close the credibility gap with an increasingly dubious public. Authentic student achievements that are addressed to a "real world" audience can lead to richly detailed…

Never before has the link between a college education and postgraduate job prospects been more important. College graduates are employed more often and, on average, earn significantly more than those without college degrees. During recent years, as students have moved into a challenging job market, a college education has remained the most…

This guide is designed for community colleges and community college state agencies that are interested in analyzing the labor market outcomes of their programs and identifying opportunities for improving employment outcomes of their students. Community college agencies in several states have expressed interest in conducting tipping point studies…

Longitudinal student unit record (SUR) data can be used to answer many important questions about student progression. This guide shows researchers how to use longitudinal SUR data to identify different student groups among first-time community college students, calculate rates of attainment of milestones and momentum points for each group, and…

Achieving the Dream colleges engage in a process of institutional improvement to increase student success. A central component of this process is engaging internal and external stakeholders to help develop and implement interventions or changes in programs and services that improve student success. To determine whether these interventions do…

Reflects on fundamental questions concerning accountability in higher education: "Toward what end?"; "What data and criteria are relevant?"; "Who is responsible for what and to whom?"; and "Through what means?"; Discusses the characteristics of an effective accountability system. (EV)

Discusses the significant differences between the former process of evaluation and the new assessment movement as they define the communication discipline. Suggests the articles in this special issue will contribute to an understanding of the assessment process and will provide strategies and direction for implementing or adapting methods for…

Focuses on some basic questions regarding assessment in higher education that may be useful to administrators in speech communication facing pressures to develop an assessment program. (KEH)

Discusses two assessment alternatives applicable to departments of communication: oral communication across the curriculum and assessment centers. Argues the efficacy of integrating assessment and learning. (KEH)

Offers guidelines for conducting outcomes assessment research, particularly communication alumni surveys. Recommends what to do before starting, suggests some step-by-step guidelines, and notes the aftermath and conclusions of the 1991 Boise State University Outcomes Assessment Project. (SR)

Conceptual and methodological recommendations for enhancing research on the influences of college on students are offered, including isolating net college effects, studying the timing of change, estimating college effect sizes, examining direct and conditional effects, and the potential benefits of qualitative approaches. Areas for future inquiry…

Describes what one school is doing in its theater faculty to seize the opportunity of "owning" an assessment program. (KEH)

Seven methods for measuring and comparing value added in higher education are considered; six are index methods (all found unsatisfactory for lack of empirical support) and a seventh is proposed which calculates value added as the difference between the outcomes achieved and those predicted from national (United Kingdom) data. The advantages of a…

This paper outlines the dimensions of a customer-focused system of accountability and describes approaches taken at the state level to respond to the information needs of a broader client base for higher education. Section 1 traces current trends in the development and implementation of state-level accountability policy for higher education. It…

Discusses departmental program reviews and evaluations in terms of the growing body of information on quality assessment application. Suggests five essential operational and substantive characteristics for inclusion in a departmental handbook. (KEH)