Student affairs educators are asked fundamental questions about programming and its effectiveness. Stakeholders (e.g., students, parents, accreditors) ask what programming (e.g., activities, strategies, curriculum) is offered, "why" it is offered, and "who" benefits in terms of learning and development (e.g., Carpenter, 2001;…

The intentional scaffolding of research practices and experiences across a 4-year curriculum provides a developmental and sustainable model to guide students to greater independence and ownership of their learning and offers a supportive framework for advancing equity of opportunity and outcomes. Curricular transformation can be a daunting…

Economic returns are critical to building a financially secure future and promoting mobility for students. As such, the Postsecondary Value Commission focuses on measuring both the personal and public economic returns from higher education. However, the commission also considers non-economic outcomes both because they are closely tied to economic…

As the demand for healthcare professionals increases, Latinos are increasing their representation in healthcare positions. Despite their increased representation, Latinos are more likely to be in healthcare support occupations rather than in healthcare management or professional occupation that offer higher salaries. "Excelencia" has…

One of the many new directions to explore in ePortfolio practice is the relationship between ePortfolio as a classroom pedagogy and its potential to advance general education outcomes assessment. This direction is especially urgent in relation to the increasing demands by employers for competency-focused, higher-order skills, as well as demands by…

On their own, student learning and development outcomes assessment data have limited utility for improving programming. We believe outcomes data should not be collected until two fundamental questions can be answered: "Why should this programming result in the desired outcome?" (i.e., program theory) and "Was the intended…

In October of 2019, I presented at the IUPUI Assessment Institute in Indianapolis on the topic of academic program review. While almost every campus conducts program reviews, the definition, purpose, structure, and integration of assessment in program reviews is not universally understood, accepted, or implemented. This paper summarizes essential…

"Program Review and Assessment for Continuous Improvement: Asking the Right Questions. Occasional Paper No. 48" summarizes essential questions and discussions campuses should have regarding academic program reviews and the integration of assessment into such reviews. This document contains the following Appendices related to that paper:…

The demand for large-scale assessments in higher education, especially at an international scale, is growing. A major challenge of conducting these assessments, however, is that they require understanding and balancing the interests of multiple stakeholders (government officials, university administrators, and students) and also overcoming…

As program-level assessment increasingly becomes an integral part of the higher-education landscape, so does the debate regarding the efficacy of current assessment methods. Traditionally, students do not participate in assessment--neither of their own learning nor of institutional or program efficacy. Our assessment process presents an…

This chapter introduces the Borough of Manhattan Community College's Institutional Effectiveness Assessment Plan and the Shults Dorimé-Williams Taxonomy as resources for the enhancement of assessment within administrative, educational, and student support units.

This Occasional Paper outlines lessons learned about mapping and assessing learning in student affairs and student employment. Over the last three years, the National Institute for Learning Outcomes Assessment (NILOA) assisted institutions developing Comprehensive Learner Records and scaling high-impact practices. In each of these initiatives,…

Learning outcomes are used throughout assessment processes in higher education. In many countries their use is mandatory, with a frequent assumption that they bring many positive benefits to educational processes. Yet, there are tensions associated with them and their current mode of use has far less flexibility than they should provide. This…

In the past decade, public sentiment has shifted increasingly to question the value of a college education. These concerns have diverse causes, including the rising cost and questions about the return on investment of higher education, the growing precariousness and insecurity of middle-class households regarding paying for higher education, and…

Higher education institutions struggle to demonstrate learning improvement (Banta, Jones, & Black, 2009; Banta & Blaich, 2011; Jankowski, Timmer, Kinzie, & Kuh, 2018). We showcase how student learning outcomes assessment processes can benefit from strong program theory and implementation fidelity data. In our example, faculty…