This study explored academic advisor use and perceptions of values, motives, and institutional support of SMS texting as a communication channel with students. Theoretical concepts in Customer Relationship Management (CRM) and adaptive leadership guided the study as well as existing survey research on Computer-Mediated Communication (CMC) in…

Interaction is a critical component of successful online learning and by extension an important component in overall online program quality. The researcher studied the impact of course design on participation in an online university course. The participants were university students (n = 62, male = 33, female = 29). Their responses from online…

Online learning has significantly changed the educational landscape in recent years, offering advantages to both schools as well as students. Despite the fact that some faculty members are not supportive of online learning, researchers have demonstrated that the quality of online learning to be as effective as classroom learning. It has been…

Motivation, engagement, goal attainment and effective interaction are essential components for college students to be successful in the online educational environment. The popularity and influx of electronic media applications has allowed educators the opportunity to incorporate social media (Facebook, Twitter), and volitional messages (Simple…

Faculty members require training when they first learn how to teach in a specific online format. Such training introduces them to the technical features that will allow an exchange of information, discussions, and course materials and to how to use these features to advance student learning. "Online" education can mean asynchronous or no…

Over the last decade, the development of computer software and hardware directed toward education and the teaching and learning process has had tremendous impact on course delivery (Glahn and Gen, 2002; Katz, 2003). During this period, higher education has been witness to fundamental changes from courses delivered in the traditional face-to-face…

The case study evaluated a distance education program offered by a land-grant university agricultural college. The study used Holmberg's and Moore's theoretical frameworks of didactic conversation and multiple interactions to determine the importance of interaction on the efficacy of distance learning. The mixed methods approach used an original…

As distance education technology enables institutions of higher education to offer courses to students throughout the country, it is important for student affairs to offer opportunities for these students to connect with the institution. This article reviews the relevant literature on distance education and discusses differences between providing…

The article presents a comparison of online and on ground instructional techniques focusing on the differences between face-to-face and computer-mediated communication. Lessons are drawn from the authors, who collectively teach online courses at Nova Southeastern University as well as the United States Sports Academy, Baker College, the University…