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Direct linkMahmoud, Ali Bassam; Khalifa, Bayan – Education & Training, 2015
Purpose: The purpose of this paper is to confirm the factorial structure of SERVPERF based on an exploration of its dimensionality among Syrian universities' students. It also aimed at assessing the perceived service quality offered at these universities. Design/methodology/approach: A cross-sectional survey was conducted targeting students at…
Descriptors: Factor Analysis, Structural Equation Models, Foreign Countries, Factor Structure
Al-Harthi, Aisha S. – American Journal of Distance Education, 2010
This study investigated cultural variations between two samples of Arab and American distance learners (N = 190). The overarching purpose was to chart the underlying relationships between learner self-regulation and cultural orientation within distance education environments using structural equation modeling. The study found significant…
Descriptors: Structural Equation Models, Distance Education, Arabs, Cultural Differences
