Who 'owns' student success at an institution of higher education? Which unit is responsible for student outcomes? The answer to those questions at most universities is complicated. The evidence-based programmes, processes and interventions institutions implement to bolster student success are rarely 'communications' initiatives, but they all…

Today's empowered and hyper(dis)connected generation expects from higher education institutions (HEIs) communication strategies that align with their interests, making communication strategies crucial for their ongoing experience at the University. Once students are recruited, the factors they consider important when choosing a university may…

Language is not static. It flows like a river in response to the riverbank and the rocks that border and run beneath it. In the same way, glossaries are dynamic expressions of current language usage. Developmental education and learning assistance have changed dramatically in recent years, and so must also the language used to describe and define…

Students' sense of belonging has long been recognised as a key factor in student success, and higher education institutions continue to explore new ways to promote and support a sense of belonging amongst their students. This article presents working with Student Content Creators to produce video content as one way of promoting this sense of…

Student communications has developed as a professional field in universities in recent decades, as universities seek to more strategically engage diverse student populations with ever-changing expectations and needs. Whilst most universities now have some form of function or resourcing dedicated to considering how to best communicate with current…

Key Findings: This study identifies a strong positive relationship between digital literacy and language proficiency, highlighting how technological competence enhances motivation, engagement and PL, leading to improved language learning outcomes. Purpose: This research explores the connection between digital literacy and language proficiency,…

Some collegiate anti-hazing programs are employing anti-hazing messaging that consists of exaggerated, misleading, or dubious claims. These claims are typically phrased in a way that is either a poor representation of the overall state of the research literature on hazing or oversells the findings from a single study. The failure to prioritize…

COVID-19 was appeared in 2019 and rapidly spread worldwide. In Turkey, the universities had to execute online learning as a precaution. The courses and sustainable corporate communication activities had to move to an online environment by the universities during the pandemic. During this period, the universities strived to convey both information…

The COVID-19 pandemic has affected the lives of many people around the world. However, college-age students have been identified as a population whose lives have been particularly disrupted (Browning, et al., 2021; Madrigal & Blevins, 2021), thus placing higher education institutions in a position where they need to find ways to support their…

Delivering bad news is an inevitable aspect of management. Teaching students to deliver bad news effectively and professionally can be successfully implemented into a course that addresses elements of managerial communication. In this article, we explain an experiential exercise that applies components of a three-phase model for delivering bad…

Meeting today's prospective college students where they are is key to staying ahead of current enrollment challenges. Understanding which messages resonate with which students and at certain parts of the enrollment funnel helps to ensure institutions are getting the right message, to the right student, at the right time in their journey. By…

Against the backdrop of internationalisation and growing attention to intercultural experiences in tertiary education, this mixed-methods study examined, in part I, language learning benefits reaped by active participants in intercultural activities. As English is widely used for communication among multilinguals, part II of the study focused…

The number of dementia diagnoses is ever-increasing in the aging population, meaning that healthcare staff need to be equipped with the appropriate knowledge, attitudes, and skills to care for people with dementia. However, recent research suggests that globally, both healthcare workers and students require greater dementia education opportunities…

Whilst the practitioner field around current student communications has developed in recent years, most published research still focuses either on prospective students, theoretical benefits of student communications or usage of individual channels of communication. This paper contributes to policy and practice by providing the first UK-wide look…

Background: The first day of class helps students learn about what to expect from their instructors and courses. Messaging used by instructors, which varies in content and approach on the first day, shapes classroom social dynamics and can affect subsequent learning in a course. Prior work established the non-content Instructor Talk Framework to…