WhatsApp groups are considered useful for creating and supporting virtual communities. This mixed method case study explores the patterns that emerged when we used WhatsApp to create a community of learning during the multimodal presentation of a postgraduate course in research proposal writing. Three questions drive the study: (1) What kinds of…

Background: Deep discussions play an important role in students' online learning. However, researchers have largely focused on engaging students in deep discussions in online asynchronous forums. Few studies have investigated how to promote deep discussion via mobile instant messaging (MIM). Objectives: In this study, we applied learning…

We compared discussion posts from a data science ethics MOOC that was hosted on two platforms. We characterized one platform as "open" because learners can respond to discussion prompts while viewing and responding to others. We characterized the other platform as "locked" because learners must respond to a discussion prompt…

Today's student activists leverage social media to bring campus-based protests to a wider audience and create a counterspace for discussing racism on campus. In this article, the authors present a novel case of social media activism in which students occupied an official university hashtag to raise awareness of racism on campus (i.e., an online…

Emoticons have become a common phenomenon in email correspondence between students and professors. Even though the use of emoticons in formal writing is considered inappropriate and unprofessional, more and more students are using these nonverbal communication tools to add context or emphasis to their email messages to professors. This paper…

As a result of containment measures implemented during COVID-19, the authors needed to re-envision and restructure in-person assessments for learning that provided immediate peer feedback to students in their competency-based financial reporting course. Peer feedback is crucial in competency-based education, as mastering a competency necessitates…

Chatbots, whose potential for language learning have caused controversy among Second Language Acquisition (SLA) researchers (Atwell, 1999; Fryer & Carpenter, 2006; Fryer & Nakao, 2009; Parker, 2005, Coniam, 2014; Jia, 2004; Chantarotwong, 2005) are intelligent conversational systems stimulating human interlocutors with voice or text. In…

The present study explores the uses of WhatsApp groups in the education context. It examines utilities and burdens associated with educational WhatsApp groups. The study also explores how the presence of teachers in the groups can influence the group functioning. In the first study chats of four WhatsApp groups of one year, where two groups were…

Policy is an important part of prevention and intervention when it comes to peer bullying amongst university students. Therefore, the contents of these policies need to be informative and easy to find, understand and use. With the United Kingdom having a low prevalence of peer bullying at university when compared to other countries, determining…

Social media content generated by learning communities within universities is serving both pedagogical and marketing purposes. There is currently a dearth of literature related to social media use at the departmental level within Higher Education Institutions (HEIs). This study explores the multi-voiced interactions of a UK Psychology department's…

This research presents a virtual exchange project between two tertiary institutions in New Zealand and Finland with 26 participants who were intermediate German language students. During the project, the students used a closed Facebook group to post about given topics; the posts combined video, audio, and text that adhered to multimodal…

Purpose: This paper aims to report the findings of a study into the automated text analysis of student feedback comments to assist in investigating a high volume of qualitative information at various levels in an Australian university. It includes the drawbacks and advantages of using selected applications and established lexicons. There has been…

Framed from positioning theory and dynamic systems theory, the paper reports on a naturalistic study involving four Chinese participants and their American peers in an intercultural asynchronous computer-mediated communication (ACMC) activity. Based on the moment-by-moment analysis and triangulation of forum posts, reflective essays, and…

The purpose of this research is to examine the views of university students on the presence and exposure of cyber bully behavior. The research study group consists of 10 male students who are higher education students. One of the qualitative research methods is "case study". In this direction, a "semi-structured interview form"…

In 2015, a university in rural Maryland offered an undergraduate service-learning leadership course, which collaborated with a service-learning community of practice. This interdisciplinary leadership course initiated and sustained personal and critical reflection and social interactions by integrating Computer-Medicated Communication (CMC)…