Based on Penn State's popular "Innovation Insights" series, this book brings together in one handy reference nearly a decade of tried and true insights into continuous quality improvements in higher education. Their five-step model for integrating planning, assessment, and improvement moves plans off the shelf and into the weekly and daily…

This chapter provides a case study comparing the costs of online student ratings of instruction with those of traditional paper-pencil student ratings. The case study is derived from Brigham Young University's (BYU) experience in creating and implementing a new online student rating system. Some of the information on costs was supplemented by data…

Specifications for the types of information necessary for the evaluation of nontraditional college programs involve: content, respondent groups, schedule for data collection, possible instruments and forms of response, and presentation of the information to different groups. One important issue is the need for more precise definitions of…

The IADIS CELDA 2012 Conference intention was to address the main issues concerned with evolving learning processes and supporting pedagogies and applications in the digital age. There had been advances in both cognitive psychology and computing that have affected the educational arena. The convergence of these two disciplines is increasing at a…