Purpose: This study aims to explore the human resource management (HRM) practices related to training and feedback in the app work industry, specifically in online food delivery service, and investigate the emotional and behavioral responses of gig workers. Design/methodology/approach: This study adopts a qualitative approach by interviewing 19…

This conceptual, reflective article explores recent innovations in mental health service provision at a large urban, residential university in South Africa during the COVID-19 pandemic. Prior to the pandemic, mental health services at this university were generally offered through face-to-face consultations, with secondary offerings in the form of…

A second-year engineering course at the authors' institution was offered via a blended synchronous learning (BSL) method of delivery whereby students could choose to attend lectures live (face-to-face) or remotely (via a synchronous, live stream over the internet) during a summer semester. Survey and grade data were collected across two years of…

To better understand, articulate, and improve the academic library's impact on online populations, this two-phase mixed-method study examines library communication with online students and faculty. In phase I, online focus group participants responded to vignettes illustrating library communication scenarios. Results from phase I informed the…

Aim/Purpose: The purpose of the study is to provide foundational research to exemplify how knowledge construction takes place in microblogging-based learning environments, to understand learner interaction representing the knowledge construction process, and to analyze learner perception, thereby suggesting a model of delivery for microblogging.…

This paper discusses the effectiveness of the videoconferencing software Blackboard Collaborate for carrying out instruction at college level to students attending classes synchronously at multiple locations. The paper describes the motivation for this study, a brief literature review on the subject, the methodology used, and the results obtained.…

This study explored the concept of social capital in higher education contexts by investigating student discussion forum activity and academic performance. To address these aims online discussion forum logs, student marks and teaching delivery method (blended or fully online) data were extracted from the universities learning management system…

University and college counseling centers struggle with rising service demands without a corresponding increase in resources. Consequently, counseling centers must seek creative ways to not only maintain the status quo, but expand capacity while preserving effectiveness. In other countries, therapist-assisted, Internet-delivered treatment has been…

Student support services, such as academic advising, promote college student retention and increased graduation rates. As educational institutions continue to face budgetary uncertainties, academic advising services are facing cuts that threaten their ability to provide student support. Online solutions are being advanced at many institutions, as…

Academic continuity planning is an emerging tool for dealing with class cancellation associated with natural disasters, acts of violence and the threat of pandemics. However, academic continuity can also be an issue with respect to less dramatic events, such as power outages, inclement weather, or the temporary unavailability of an instructor,…

Transforming a face to face course to a computer mediated format in social foundations (interdisciplinary field in education), while maintaining pedagogical integrity, involves strategic collaboration between instructional technologists and content area experts. This type of planned partnership requires open dialogue and a mutual respect for prior…

This study is to determine whether or not students have a different level of anxiety between giving a speech to a group of people in a traditional face-to-face classroom setting to a speech given to an audience (visible on a projected screen) into a camera using distance or web-based technology. The study included approximately 70 students.…

Cloud computing is a significant alternative in today's educational perspective. The technology gives the students and teachers the opportunity to quickly access various application platforms and resources through the web pages on-demand. Unfortunately, not all educational institutions often have an ability to take full advantages of the newest…

This exploratory study centered its investigation in the participants' responses provided in 2 different instructional teaching delivery methods (traditional and online) that utilized active-like teaching learning techniques (case studies, group projects, threaded discussions, class discussions, office hours, lectures, computerized assignments,…

With the rapid technological changes and the diverse people demands and conditions, traditional educational systems and institutions are forced to provide additional educational opportunities. A number of educational establishments are contributing to these conditions and demands by developing and offering distance education programs. Distance…