Purpose: The study aims to consider the multiple affordances of micro-credentials as a means of creating agency and making a positive contribution to the human experience, through the voices of practitioners and stakeholders. Design/methodology/approach: Multiple case study, narrative inquiry, using Reflexive Thematic Analysis to identify themes…

Purpose: This study examined the factors impeding the implementation of micro-credentials and accepting it as a credible source of earning professional qualifications and certifications necessary for pursuing higher education or other career goals. Design/methodology/approach: The factors were identified by reflecting on the recent literature and…