The instructor developed an assessment tool based on Service-Learning (S-L) for developing business and professional communication (BPC) skills in business school students in India (N = 117). The students practiced their organizational, leadership, and interpersonal communication skills in an authentic, contextual, and workplace atmosphere during…

High quality student outcome measures provide the foundation for effective learning assessment. These outcomes can be organized into different categories, such as skills or habits of mind, and evidence types, such as direct or indirect. Prevailing models of assessment, however, focus only on the distinction between direct and indirect evidence…

Holistic student learning has been a hallmark of U.S. higher education since the early 20th Century when the American Council on Education (ACE) published the "Student Personnel Point of View" (SPPV) in 1937, reaffirming time and again that learning happens both inside and outside of the classroom. To consider students' holistic…

The capabilities students need for success during and beyond higher education extend far beyond specific discipline skills to include the development of productive mindsets, the management of life circumstances and the way they relate to others and identify with their profession. The provision of support for these capabilities at university can be…

Assessment and evaluation practices within honors programs have attracted considerable attention within the honors academic community, e.g., the spring/summer 2006 volume of the "Journal of the National Collegiate Honors Council." Calls for carefully created and constructed assessment activities within honors programs have met with mixed…

Service-learning is an instructional strategy used by faculty at hundreds of institutions, including those that are members of Campus Compact, an organization committed to service-learning and community/civic engagement. For this study, researchers examined a variety of online survey assessment tools used in service-learning projects. The…

The purpose of the authors' research was to create a tool to evaluate science, technology, engineering, and mathematics (STEM) literacy in service-learning projects. The researchers posited that components of service-learning, which in this case included the deliverable and reflections, are examples of fundamental STEM literacy and thus can be…

Program evaluation is recognized as an essential skill set for practitioners in service-related fields, such as education, nonprofit management, social work, and public health. Recently, the need for a public workforce trained in evaluation has increased and is driven primarily by our nation's emphasis on accountability during a time when…

Assessment of student learning in experience-based education is recognised as being a complex but important task. Practitioners are faced with a myriad of practical and pedagogical issues that influence what and how they assess, and can severely impact the effectiveness of assessment strategies. This paper presents a synthesised overview of the…

The purpose of this study was to describe and examine a model for assessing student learning through reflection in service-learning courses. This model utilized a course-embedded process to frame, facilitate, support, and assess students' depth of learning and critical thinking. Student reflection products in two service-learning courses (a…

A qualitative analysis of written reflective assignments during a service-learning project at a Southeastern university provide insight into students' learning, as well as a means of assessing the experience for student growth and change. Expectations and concerns of students prior to the project were compared with post-experience reflections to…

The ability to advocate for personal, family, and community health represents an essential skill for a health literate individual. By providing opportunities to successfully engage in health advocacy and service learning activities, students may be motivated to become life-long advocates for health and continue to actively advocate and participate…

To promote student engagement, professors must actively seek to create the conditions that foster engagement. Chickering and Gamson (1987) suggest that good practices in undergraduate education are ones that: encourage student-faculty contact, develop reciprocity and cooperation among students, encourage active learning, provide students with…

The value of reflection on experience to enhance learning has been advanced for decades; however, it remains difficult to apply in practice. This paper describes a reflection model that pushes students beyond superficial interpretations of complex issues and facilitates academic mastery, personal growth, civic engagement, critical thinking, and…

Undergraduates completed the new Civic Attitudes and Skills Questionnaire designed to measure attitudes, skills, and behavioral intentions that might be affected by service learning participation. Factor analyses were used to define six scales. The scales' reliability and validity were found to be adequate. (EV)