A study to compare the effectiveness of an in-person library orientation with an online asynchronous orientation was conducted with three sections of Social Work Research Methods, a required course in the University of Iowa's Master of Social Work program. Two sections of the course received an online orientation involving short videos, text and…

Although much attention has been given to the process of teaching older patrons about new technologies, the following study shows that younger patrons often require instruction in older technologies to feel comfortable using information in those formats. A survey was conducted among 80 undergraduate and graduate students aged 18-30, at the…

This study on the role of instruction in encouraging the successful performance of the first-time online catalog user examined three relationships to evaluate the effects of an instructional program: the comparative effectiveness of four instructional methods in orienting users to the online catalog; the influence of an instruction program on user…