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Hockenberry, Benjamin; Blackburn, Kourtney – Journal of Access Services, 2016
St. John Fisher College's Lavery Library's Access Services and Systems departments began a pilot project in which students with overdue fines tested usability of library Web sites in exchange for fine waivers. Circulation staff promoted the program and redeemed fine waiver vouchers at the Checkout Desk, while Systems staff administered testing and…
Descriptors: Academic Libraries, Library Services, Usability, Web Sites
Torrence, Matt – Issues in Science and Technology Librarianship, 2015
The literature, activities, and resource needs of engineering students and faculty provide insight into a demographic that is often among the early-adopters of new technologies, tools, and methods of sharing information. Despite the often non-bibliographic nature of their research efforts, there are numerous elements of the traditional service…
Descriptors: Research Libraries, Library Services, Outreach Programs, Marketing