Purpose: This study aims to explore the human resource management (HRM) practices related to training and feedback in the app work industry, specifically in online food delivery service, and investigate the emotional and behavioral responses of gig workers. Design/methodology/approach: This study adopts a qualitative approach by interviewing 19…

There is an ever-increasing focus on the importance of addressing the mental health of students across the higher education sector. Measuring psychological distress or symptoms of common mental disorders as a proxy for mental health does however provide a limited picture of someone's mental health status. There is a need to comprehensively measure…

Online learning has attracted a large number of participants and is increasingly becoming very popular. However, the completion rates for online learning are notoriously low. Further, unlike traditional education systems, teachers, if any, are unable to comprehensively evaluate the learning gain of each student through the online learning…

Bullying is a social problem. The proliferation of electronic technology has provided a new forum for bullies to harm victims. That is, bullies can transmit harmful text messages, photos, or video over the Internet and other digital communication devices to victims. This malpractice of technology-oriented phenomenon known as cyberbullying has…

This article highlights the central role of collaboration in higher education programs which involve students in "learning through participation" (LTP). It reports the findings of a project that began with the intention of exploring the range and applicability of online technologies used for enhancing collaboration between the three main…

University and college counseling centers struggle with rising service demands without a corresponding increase in resources. Consequently, counseling centers must seek creative ways to not only maintain the status quo, but expand capacity while preserving effectiveness. In other countries, therapist-assisted, Internet-delivered treatment has been…

Currently a large number of college students belong to social networks and spend several hours a week on them. Some sectors of society, like parents and teachers, are concerned about the negative impact on their academic work and in their personal lives. However, because the potential positive impacts have not been explored enough, this research…

The story of one University of Maine student's quest for a reasonably priced textbook reveals just how complicated course materials have become as the textbook industry makes its awkward transition from print to digital. The student is Luke Thomas, a senior majoring in business on the Orono campus, who last semester took a 250-person introductory…

As higher education institutions enter the intense competition of the rapidly growing global marketplace of online education, the leaders within these institutions are challenged to identify factors critical for developing and for maintaining effective online courses. Computer-mediated communication (CMC) systems are considered critical to…

As a potential solution to increasing demands on mental health services at universities, this project seeks to develop an informal online learning community for mental health support and education. Students' use of the Internet and Information and Communication Technologies (ICT), especially to access health information, provides a supporting…

Computer-mediated communication (CMC) is used in different contexts and uses different tools, such as those of computer conferencing, e-mail, and groupware. This article introduces the use of Formal Concept Analysis (FCA) as a methodology to visualize the data in CMC. FCA, which is based on a mathematical lattice theory, offers visual maps…

Proponents of computer-mediated education suggest that the reflectivity, interactivity, and collaboration of online discussion provide an egalitarian learning environment for men and women. Others suggest that on-line discussion contains the same gender bias as face-to-face classroom communication. This study analyzed the 456 discussion postings…

This study tested the Adult Distance Study through Computer Conferencing (ADSCC) model developed by D. Eastmond (1994) to determine if learner readiness, online features, and computer mediated communication (CMC)-related learning approaches are associated with learner satisfaction in an academic computer conference. Participants were 50 students…

This article addresses a pervasive need in the area of videoconference-supported distance language learning: task design. On the basis of Chapelle's (2001) criteria for CALL task appropriateness, this article proposes a set of criteria for evaluating videoconferencing-based tasks which examine such aspects of a task as practicality,…

As more courses in higher education move to an on-line format, a major concern that has arisen is the lack of personal interaction between the professor and student. The literature provides evidence that often on-line courses are configured and delivered in a style more often associated with independent study or correspondence work, i.e., students…