This study investigated how synchronous computer-mediated communication (SCMC) and face-to-face (F2F) oral interaction influence the way in which learners collaborate in language learning and how they solve their communicative problems. The findings suggest that output modality may affect how learners produce language, attend to linguistic forms,…

The correlation between communication apprehension and fear of negative evaluation was significantly stronger for volunteers than nonvolunteers. The results demonstrated a network of behavioral relationships beyond the self-selected problem. Knowledge of these correlates could significantly influence decisions about the design of interventions.…

The validity of an automated experimental system incorporating a computer mediator for resolving conflicting requests to speak among four-member problem-solving teams was assessed. Learning how to use problem-solving strategies was affected by this new method for facilitating participation in dialogue. Strategy learning among shy and assertive…

Reframing, (redirecting or changing the perceptual experience of a situation by placing it in another frame that fits the facts equally well or better) is a relatively unique approach to interpersonal problem solving. A study was conducted to determine whether reframing could be taught as a self-help interpersonal problem-solving skill and to…