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Chaney, A. Clare Buie – NASPA Journal, 1983
Identified and examined the operations of 15 offices of the ombudsman in which the ombudsman is a student. Results showed students, faculty, and administration were generally satisfied with how the ombudsman duties were handled and agreed the program is effective in alleviating student frustration. (JAC)
Descriptors: College Students, Higher Education, Models, Ombudsmen