Purpose: Entrepreneurs can easily slide into severe economic crises (Fichman and Levinthal, 1991), in particular, in the first years after their founding. Additionally, research shows that entrepreneurs often lack a realistic evaluation of the entrepreneurial risks and barriers. Referring to research on cognitive and networked expertise (Ericsson…

This study investigated whether changes can occur on indicators of teachers' professional identity (TPI) when teachers and students share representations about what happens in class during an academic term. TPI is a process of constant negotiation between the different I-positions of teachers at the personal, social and cultural levels. The main…

Care has received relatively little attention in higher education (HE) literature. However, literature alluding to care reveals contrasting perspectives. Some scholars diminish care concerns as a product of the marketised university, where students-as-consumers insist on 'safe' teaching and the avoidance of 'troublesome knowledge'. Others position…

Purpose: This paper seeks to explore satisfactory and dissatisfactory service encounters in higher education. Design/methodology/approach: The data are collected through the well established critical incident technique (CIT) method. All the satisfied and dissatisfied critical incidents are then grouped on the basis of Bitner et al.'s…

The development of intercultural competence and foreign language skills in study abroad and the foreign language (FL) classroom is often seen as an either/or proposition due to lack of time, training or the availability of materials in the target language. The Critical Incident method (CI) provides an example of an intercultural training tool that…

Universities invest significant resources in the provision of mathematics tuition to first year students, through both traditional and non-traditional means. Research has shown that a significant minority of students do not engage with these resources appropriately. This paper presents findings from a study of two groups of students at Maynooth…

During the post-formation phase, young ventures are often in danger of sliding into bankruptcy. The entrepreneur has to deal with a multitude of complex problems, decisions have to be made under time pressure or uncertainty, and upcoming crises have to be perceived in time. This paper presents seven critical incidents that are (1) realistic,…

This qualitative study examined the question: How can arts-based approaches facilitate transformative learning in a student teaching seminar? Two teacher educators facilitated a supplemental and voluntary arts-based ST seminar that comprised six, two-hour sessions. Thirty-four student teachers participated over five semesters making use of Theater…

Educational institutions are acknowledging the requirements of a globalized world on students' mobility, interculturality, and language skills by offering study-abroad programmes. These need to be accompanied by procedures to assess student needs prior to and during their time abroad as well as upon their return. In the exploratory study reported…

The purpose of this research was to develop a new tool for assessing multicultural and international competency in faculty teaching through vignette scenarios of university classroom critical incidents--across disciplines of clinical and forensics psychology, business, and education. Construct and content validity of the initial draft vignettes…

Cooperative learning has many pedagogical benefits. However, if the cooperative learning teams become ineffective, these benefits are lost. Accordingly, this study developed a computer-aided assessment method for identifying ineffective teams at their early stage of dysfunction by using the Mahalanobis distance metric to examine the difference…

Excellent professors do not teach subjects or classes; they teach students. Although innovative exercises and teaching techniques are critical to, and enhance, student learning, they are not substitutes for "caring and seeing with the heart" as described by Flavia. Excellent teaching can be found "in the attitudes of the teachers, in their faith…

This study investigates what teaching practices in the "non-lecture context of a foundation programme" help or hinder Maori and Pasifika students' success in a New Zealand university. This two-year qualitative project used Kaupapa Maori and Pasifika Research (KM/PR) methodologies conducted in three phases: (1) needs analysis, (2)…

Discusses the importance of modeling effective evaluation practice as teachers teach about evaluation. Using the critical incidents evaluation tool and process students in graduate evaluation courses were asked to reflect on their learning of modeling formative evaluation throughout the course as a way to teach about evaluation practice. (SLD)

Presents simulation materials for teaching the U.S. congressional budget process that was developed for an introductory course in public policy. Follows the class throughout the simulation experience. Includes a summary of the scenario and description of students' experiences with mechanics, schedule, assignments, roles, and rules. (NL)